Future Opportunity: Managed Services, Data Analyst

Why project44?

At project44 we’re on a mission – to make supply chains work.

project44 optimizes the movement of products globally, delivering better resiliency, sustainability, and value for our customers. As the supply chain connective tissue, we operate the most trusted end-to-end visibility platform that tracks more than 1 billion shipments annually for the world’s leading brands. The undisputed leader in the market, project44 was named the Leader in the Gartner Magic Quadrant, #1 in FreightWaves’ FreightTech 25, and the Customer’s Choice in Gartner Peer Insights’ Voice of the Customer report. project44 is headquartered in Chicago with a diverse and fast-growing, global workforce.

If you’re eager to be part of a winning team that works together to solve some of the most challenging supply chain challenges every day, let’s talk.

As a Data Analyst in the Managed Services team, you will hold a highly visible analytical role that requires interaction and partnership with business leaders, customers and carriers. Your passion for multi-tasking will prove useful as you will be responsible for proactively managing customer relationships, carrier relationships and communication to help improve data availability and customer value. You should be an expert in developing and analyzing large data sets, enjoy diving deep into data analysis, discovering root causes, and designing long-term solutions.  

If you are passionate about leveraging data to drive business outcomes and thrive in a collaborative and high paced environment, we invite you to join our team as a Managed Services, Data Analyst. This role offers the opportunity to make a meaningful impact while continuously learning and growing professionally. 

What you’ll be working on:   

• Conduct deep-dive data analysis for data insights and a data pattern identification 
• Coordinate activities with carriers to drive data improvements  
• Continuously monitor and assess performance metrics, identifying trends and areas for improvement. 
• Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions; Regular cadence & progress reports are essential  
• Hold carriers and customers accountable for driving change and improvement to increase their data availability and quality  
• Use open-source visualization tools to triage and trouble shoot shipment errors 
• Collaborate with internal stake holders to drive project success and yield customer value  
• Develop a deep understanding of our different carrier integrations methods per mode 

What you’ll need: 

• 1-3 years’ experience as a data analyst
• SaaS or software and/or logistics industry experience is nice to have 
• Have strong analytical skills with the ability to translate complex data into actionable insights 
• Solid understanding of source data, its strengths, weaknesses, semantics, and formats 
• Excel pro-efficient (e.g., advanced formulas, macros)
• Knowledge of data visualization tools such as Tableau, SQL, Power BI, Kibana, Observe or similar is beneficial
• Have experience in understanding API’s and code is a benefit
• Detail-oriented with a focus on accuracy and quality of work
• Ability to balance multiple projects with competing priorities
• Must be organized to keep track of various projects and milestones
• Experience developing and executing end-to-end projects
• Strong communication and problem-solving skills, customer focus and results orientation
• Must have excellent English, any other languages are plus
• In-office Commitment: Employees are expected to contribute to our collaborative culture by working in the office three days weekly

Diversity & Inclusion:

At project44, we’re designing the future of how the world moves and is connected through trade and global supply chains. As we work to deliver a truly world-class product and experience, we are also intentionally building teams that reflect the unique communities we serve. We’re focused on creating a company where all team members can bring their authentic selves to work every day.

We’re building a company that every one of us at project44 is proud to work for, and our journey of becoming a more diverse, equitable and inclusive organization, where all have a sense of belonging, is shaped through the actions of our leadership, global teams and individual team members. We are resolute in our belief that each team member has an equal responsibility to mold and uphold our culture.

project44 is an equal opportunity employer seeking to enrich our work environment by creating opportunities for individuals of all backgrounds and experiences to thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application!

For any accommodation needed during the hiring process, please email [email protected]. Even if you don’t meet 100% of the above job description you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.

More about project44:

Since 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continue to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we have created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences.

A candidate will be asked to conduct a pre-employment criminal back ground screening test as a standard routine to minimize moral & integrity risks among our staff and to ensure Project44 is compliant with its internal pre-employment screening policy and SOC 2, Sarbanes Oxley Act and ISO 27001 compliance. We will only ask you to conduct a criminal background check when we believe it is proportionate to the role that you will fulfil within your team and/or department   A criminal  back ground check will be facilitated by our third party vendor Accurate who will assist you to get the appropriate documents from authorities in the country where you will be employed.  Depending on the country where you will be employed your local authority will provide a Certificate of Conduct or similar document upon your request.  If there are any costs related to screening, these will be borne by Project44. When our vendor Accurate will reach out to, you will be asked for your consent. We would like to emphasize  that at all time you can decide  to withdraw from the application process and/or to withdraw the consent to perform a screening test.

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