Business Intelligence Intern

Thales people architect solutions that support 85 million mainline and suburban passenger journeys, worldwide, every day. Our Rail Signalling and Communication systems are used on metro lines across major cities, and 72,000 kms of route, 52,000 trains per day in 16 countries are controlled by our Traffic Management Systems. Together We deployed the first-ever nationwide ticketing system which processes over 50 million ticketing transactions in 100 cities daily.

Thales provides world-leading Communications-Based Train Control (CBTC) and interlocking for mass rail transit applications globally. The Centre of Competence for Urban Rail Signalling is located right before you at mid-town Toronto. As the largest office in Canada, we house a department for every step of the Software Development Lifecycle (SDLC)! This includes Software, Hardware, Systems Design, Verification & Validation, Operations, etc. The supporting corporate shared services teams in Finance, Human Resources and IT is also located at the office. Our office space was designed to provide a sustainable, healthy workplace that expresses TRSS’s brand while increasing collaboration. Features include Greenguard furniture, EnergyStar appliances, low-emitting adhesives, sealants, and sliding glass doors on internal offices provide daylight and views to the outside. Come join the big Transport family, here in Toronto!

We are looking for a Business Intelligence Intern to join us for a 12-month internship at our Toronto office.

The GTS Urban Rail Signaling is a global business line with over 800 Engineers in multiple centers (Canada, UK, Singapore, Hong Kong, Middle East and more), and its core located in Toronto, Canada. It has approximately 5000 Engineers spanning Systems, Hardware, Software and IVVQ Engineering Disciplines, plus specialty engineering such as Cyber, Data, AI (Artificial Intelligence), Safety and RAMT.  

The Business Intelligence Intern’s main responsibility is to design, build and maintain Business Intelligence (BI) reports and dashboards supporting the Engineering organization’s objectives.

This role will report to the Director of Engineering Operations. Daily activities will be coordinated by Engineering Deputy-Process Owner & Continuous Improvement Lead, as you interact with VP of Engineering, Engineering Heads of Discipline, Process Analysts and the wider organization.  

Key Accountabilities:

• Produce and maintain high-integrity PowerBI dashboards that analyze performance and operations of the Engineering department

  • Use data from Engineering tools to analyze performance in Engineering activities (DOORS – Requirements Management; Bitbucket– Software Development; Clearquest/SharedPalma – Configuration Management, Technical Debt)

  • Use data from enterprise tools to analyze wider business operations (SAP, Workday, Primavera – Purchasing, Resourcing, Budget and costs tracking)

  • Use key UI/UX principles including validating dashboards against User requirements

• Promoting digitalization and data-driven operations

  • Highlight areas of poor data maturity and propose corrective actions

  • Provide end user training and technical support for using PowerBI and on UI/UX design

• Ability to Define, Build and Document Extraction, Transition and Loading (ETL) pipelines

  • Experience with Scripting such as Python

Required Skills and Experience:

• Fluent in English both in written and oral communication

• Strong organizational skills and ability to balance multiple priorities

• Experienced in preparing and giving presentations

• Experienced in producing PowerBI Dashboards

• Experienced in UI/UX Design and Data Analysis

• Experienced in ELT Concepts and Scripting.

• Able to work full time (40 hours) on the start date and for the agreed work term with a minimum of 2 days (16 hours) in the Toronto office 

Preferred Skills and Experience:

• Minimum 1 year completed in a degree in a field related to Engineering, Design, or Data

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Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

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