Business Intelligence Senior Manager, Global Clients

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Business Intelligence Senior Manager is a newly created role that will support business reporting activities across global client accounts, spearheading a unified global approach serving the critically important and uniquely complex Visa clients that have significant operations across multiple regions.  This person will liaise across regional operations and partner with global client corporate champions to develop, scale and manage a suite of dashboards and reports to drive specific global initiatives.  The position reports into Head of Business Analytics, Global Clients while working closely with Visa and client executives to create value systematically and transparently.

• Manage the end-to-end production of interactive dashboards to provide accurate and timely reporting to global client stakeholders.

• Monitor and implement solutions for automation and process improvement through data transformation and pipelines, refinement of back-end scripts, and other techniques such as automated PowerPoint creation.

• Apply data quality checks to ensure a high standard of reporting and early recognition of inaccuracies.

• Manage data sources and visualization to support team in analytical projects and strategic presentations.

• Use data and apply analytical rigor to provide insight, bringing life to management information and adding value to business decisions,

• Collaborate with internal stakeholders (finance, legal, business operations, product groups) to develop standardized views for both internal and external audiences focused on performance reporting across products, programs, and services.

• Create the internal cadence of performance reports for the Global Client teams to provide team unity/focus.

• Work with limited direction, usually within a complex and often ambiguous environment, to drive rigorous, fact-based analytics to senior management, other executive, functional, or regional management while supporting syndication with stakeholders across the organization.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

• Exceptional data visualisation skills and experience with end-to-end application of relevant tools (Power BI, Tableau).
• Proficiency with SQL for building/maintaining large datasets and pipelines along with other scripting languages for automation (e.g., Python or R).
• Demonstrated track record of planning, managing and closing complex cross-enterprise projects and processes with multiple stakeholders at both senior and junior levels.
• Outstanding analytical and problem-solving skills, with demonstrated intellectual rigor.
• Ability to effectively prioritize in a fast-paced, deadline-driven, globally matrixed environment that is complex.
• Extensive business experience in the payments and digital commerce industry, with an applied working understanding of how global or multi-national business optimally function as a service provider and/or as clients.
• Strong knowledge of payment products, banking industry, and payments industry trends with experience maintaining business landscape knowledge and providing solid foundational context for critical strategic projects.
• An appreciation for political, governmental, and regulatory environments in the country/region of operation and its implications to the business.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.