Chatbot Developer – Kore.ai

Job Description:

Job Title – Chatbot Developer – Kore.ai

Location – Pune, India

Role Description

HR IT, a global technology group of Deutsche Bank’s technology organization, is responsible for all Human Resources IT services and ensures that all HR services and Products are delivered in high quality.  Our globally oriented and highly motivated team provide unique benefits for employees, managers, and HR staff, thereby creating sustainable value for the bank.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Develops source code, including descriptions, for all Software Components in accordance with Detailed Software Requirements specification, the functional design and the technical design document.
• Verifies the developed source code by reviews (4-eyes principle).
• Contributes to quality assurance by writing unit and functional tests.
• Ensures architectural changes (as defined by Architects) are implemented.
• Provides Level 3 support for technical infrastructure components (i.e., databases, middleware and user interfaces).
• Contributes to problem and root cause analysis.
• Verifies integrated software components by unit and integrated software testing according to the software test plan. Software test findings must be resolved.
• Ensures that all code changes end up in Change Items (CIs).
• Where applicable, develops routines to deploy CIs to the target environments.
• Provides Release Deployments on non-Production Management controlled environments.
• Supports creation of Software Product Training Materials, Software Product User Guides, and Software Product Deployment Instructions.
• Checks consistency of documents with the respective Software Product Release.
• Where applicable, manages maintenance of applications and performs technical change requests scheduled according to Release Management processes.
• Fixes software defects/bugs, measures, and analyses code for quality.
• Collaborates with colleagues participating in other stages of the Software Development Lifecycle (SDLC).
• Identifies dependencies between software product components, between technical components, and between applications and interfaces.

Your skills and experience

• Experience with Software Development experience (SDLC) methodologies like Agile.
• Experience in designing, developing, maintaining complex Enterprise applications.
• Chatbot development experience, must have Kore.ai. chatbot development experience
• Good to have – Knowledge on LLM’s and how to integrate them in kore AI application.
• Knowledge of Chatbot training, API integration and AI/ML
  • Bot development
    • Development of Bot Tasks, Dialog, and FAQs
    • API integration in BotBuilder
    • Bot response optimization
    • Bug fixes and testing
    • Share/implement best practice with DB personnel.
    • Agent assist & Smart assist knowledge.
    • Search assist knowledge
• Core Java experience – Data Structures, Algorithms and Design Patterns.
• Experience with modern SDLC tools – Git, JIRA, Artifactory, Jenkins/TeamCity, Open Shift – is a plus
• Experience with SOAP or REST Services.
• Strong analytical skills.
• Proficient communication skills.
• Keeps pace with technical innovation.
• 7-10 year + experience and hard-core technologist.

How we’ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.htm

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.