Consumer Insights & Business Intelligence Manager (f/m/d)

To create exceptional coffee moments, you need special employees! People who are more than just the facts and figures on their CV.
People with passion and team spirit – regardless of origin, gender, age or sexual orientation. People like you! Do you want to contribute
your ideas, value sustainability and social responsibility and are ready to make things happen together with us? Then become part of our team.
#WeAreNespresso
 

                                                                     We offer the following possibility:
                                CONSUMER INSIGHTS & BUSINESS INTELLIGENCE MANAGER (f/m/d)
                                                                       Marketing – Full-time – Vienna 

LOOK FORWARD TO THE FOLLOWING TASKS:
• Leading the knowledge & data hub incorporating CRM, market research, data quality, customer experience & satisfaction and planning
  to ensure efficiency & effectiveness across the organization.
• Collection and connection of all relevant external (e.g. trends, market consumer and competitor data etc.) and internal (e.g. channels,
  campaigns, strategic programs etc.) data sources, including monthly reporting
• Responsible for all analytical end to end projects from exploring data, generating hypothesis, building a structured analysis and evaluating
  methods and results.
• Provide analytical and valuable insights for decision-making support for projects and management with actionable recommendations.
• Work closely with various business functions and key stakeholders at HQ / other markets to identify opportunities, analyze and interpret
  trends and/or patterns.
• Management of market research and external partners 
• Team lead

WHAT YOU BRING WITH YOU:
• Completed business studies, ideally with a focus on marketing – or adequate professional education/experiences. 
• Several years of experience (at least 7 years) in the areas of CRM, consumer/marketing insights or brand strategy 
• Broad expertise in marketing intelligence and strategy (CRM, market research, analytics, brand strategy) 
• Several years of experience in team management and development 
• Experience in managing agencies and external service providers 
• Project Management skills
• Result-oriented, organized, structured and independent way of working 
• Fluency in German & English and in-depth knowledge of MS Office, BI and analytical tools

THAT´S WHY YOU´LL LIKE IT WITH US:
• Work in a committed and motivated team
• Secure job in a sustainable company
• Flexwork with the option to work from home
• Modern office with excellent public transport connections
• Discounts on Nespresso products
• Nespresso starter pack incl. machine
• Meal vouchers
• Family Benefit
• Company health promotion programme
• Company pension scheme
• Anniversary programme
• Extensive onboarding and ongoing further development
 

For this position we offer a monthly gross salary from € 5.000 (full-time basis) plus an attractive, performance-orientated bonus.
Depending on qualifications and professional experience, a corresponding overpayment is possible.
 

Your contact person, Anna Rabas, is looking forward to receiving your application!