Data Analyst, Vendor Experience and Operations

Do you want to help us shape the future of Amazon’s consumer business? At Amazon, we strive to be Earth’s most customer-centric company. To support this vision, we need exceptionally talented, bright, and driven people. If you would like to help us build a place to find and buy anything online, this is your chance to work hard, have fun, and make history. We are looking for an experienced Business Analyst to help unlock insights which drive growth at scale and improve the way we serve our customers. The ideal candidate must be passionate about data-driven decision making and uncompromisingly detail oriented. As a Business Analyst, you will have excellent analytical abilities as well as an outstanding business acumen. The ideal candidate understands and loves our customers (both internal and external) and will work backwards from their needs to create actionable insights and reporting. They are experts in partnering and earning trust with stakeholders to drive key business decisions.

The Vendor Experience and Operations team enables high scale engagement and communication with Amazon’s selling partners. We launch programs, design processes and develop tools that empower vendors to independently manage and grow their business with Amazon. We listen to vendors’ feedback and strive to continuously improve their experience by making it easy to work with Amazon. We use technology to help vendors perform at their best and ensure that together we continuously create more value for Amazon’s customers.

Key job responsibilities:
• Own the development and maintenance of new and existing solutions which are focused on driving efficiency within the business via analysis, metrics, and reporting dashboards.
• Partner with business teams to consult, develop and implement KPIs, as well as automated reporting and process solutions.
• Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.
• Design, develop and maintain scaled, automated, user-friendly systems, reports and dashboards that will help translate analytics insights into concrete, actionable recommendations for business or product improvement.

Base pay for this position starts from EUR 2,100+ gross per month and the salary depends on the skills and requirements. There will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in the USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development.

We are open to hiring candidates to work out of one of the following locations:

Bratislava, SVK

Basic Qualifications

• 3+ years of experience with SQL
• 3+ years of business analysis experience
• Experience with Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau or AWS QuickSight
• Experience using data and metrics to draw business insights
• Bachelor’s degree

Preferred Qualifications

• 5+ years of SQL and business analysis experience
• Strong communication skills and ability to influence stakeholders through data-driven business recommendations

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.