Data Management Analyst

Primary Location: USA-MI-Ann Arbor-KLA

KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits identified below. Interns are eligible for some of the benefits identified below. Our pay ranges are determined by role, level, and location. The range displayed above reflects the minimum and maximum pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including location, job-related skills, experience, and relevant education level or training. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

KLA is well known for its high-performing business model which routinely produces significant profit margins and revenue. Key to supporting KLA business is the finance team that partners with corporate and global business organizations to provide expertise and guidance for developing and executing sound business models and practices. The Finance organization consists of operations and corporate finance teams. The operations finance team influences business decisions by gathering the best available operations information, distilling it and making recommendations to our management team on the best course of action. The corporate team provides a broad range of services, such as financial planning, corporate accounting, tax, industry analysis and benchmarking, internal audits, SEC reporting and merger and acquisition support.

Job Description/Preferred Qualifications

The Data Management Analyst plays a meaningful role in the success of KLA’s service business. This role leads our customer installed base data in the SAP CRM system. The role requires working with other functional groups to ensure the customer installed base is accurate and up to date. You will be working with the sales customer data administrator, new product engineers, and our field service teams to facilitate this activity.

Job responsibilities include but are not limited to:

• Handle tool shipments and notifications to the field.

• Build and maintain customer structure in CRM.

• Lead requests from the field service teams in crafting/maintaining installed base data.

• Build product structure in the SAP ERP and SAP CRM systems.

• Review and update parts used for installed base management.

• Back-up the customer master data administrator and others within the CRM installed base data team.

Minimum Qualifications

​Minimum Qualifications

• Associate degree with 2 years related experience or equivalent experience in handling data bases and transactional systems data accepted.

• SAP ERP system and SAP CRM system experience preferred but not required.

• Proficient with Microsoft applications (Excel, Outlook, Teams, PowerPoint).

• Strong interpersonal skills.

• Attention to detail.

The company offers a total rewards package that is competitive and comprehensive including but not limited to the following:  medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

KLA is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] or at +1-408-352-2808 to request accommodation.