Diagnostic Imaging Information Systems (DIIS) Technologist

Company : IWK Health

Req ID: 178987 
Department/Program: PACS, Diagnostic Services & Maritime Medical Genetics 
Location: Halifax  
Type of Employment: Permanent Hourly FT (100% FTE)  x 1 position(s)
 Start Date: ASAP
Union Status: NSGEU Hlthcare, Healthcare Bargaining Unit
Compensation: $33.4664 – $43.297 /hour
Closing Date: May 1, 2024 (Applications are accepted until 23:59 Atlantic Time)

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.

Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.

The Opportunity

The primary responsibility of the Diagnostic Imaging Information Systems (DIIS) Technologist, under guidance of the DIIS Team Lead,  is to oversee successful operation of diagnostic imaging information systems within the IWK. The DIIS Technologist provides application expertise and acts as the primary point of contact for problem/incident resolution, change management, key user education, equipment interfacing, and future implementation initiatives. The DIIS Technologist ensures existing NS PACS application standards are consistently applied and maintained across the IWK and the province.
 

Responsibilities include but are not limited to:
 

• Investigates and resolves issues arising within DIIS application(s), provides support to users and manages issues in line with Service Level Agreements between NS IMIT and  IWK
• Plans, schedules, and initiates additional implementation of application(s) as required.
• In communication with IWK IT Services, plans, schedules, installs new DI equipment on NSHealth network and troubleshoots communication issues with DI Modalities and NS PACS equipment.
• Conducts application(s) software testing as directed by Leadership
• Monitors system utilization to determine compliance with policies and procedures, to assess training needs, and to ensure applications are being used to full potential.
• In collaboration with IWK Diagnostic Imaging Management evaluates, plans, develops, and schedules training sessions for both DI and Clinical application users as required.
• Plans, schedules and performs Quality Assurance testing on NS PACS equipment as required
• Provides local training and integration support for other Diagnostic Imaging applications such as HIS/RIS, voice recognition, NMIS, and modality post processing applications.
• Ensures NS PACS application standards and objectives are maintained and initiates review with stakeholders as required.
• From a province wide perspective, evaluates the impact of changes within NS PACS and recommends appropriate user actions based on current standards and best practice procedures.
• Through ongoing communication with system vendor and other external sources, such as scientific/technical publications, keeps abreast of changing technologies that may impact NS PACS system functionality
• Contributes to development and maintenance of electronic information.
• Maintains confidentiality of all family, patient, employee, and organization information.
• Provides statistical, utilization or other data as required. Utilize writing skills to produce letters, reports, documentation, training guides, etc.

Hours of Work

75 hours bi-weekly

After hours standby on a rotational basis

Your Qualifications

• Degree or diploma in one or more specialties within the field of Diagnostic Imaging (e.g. Radiology, Nuclear Medicine, CT, Ultrasound, MRI) required
• Member in good standing with NSCMIRTP
• Minimum of three (3) years of experience in diagnostic imaging information systems including systems integration required
• Demonstrated knowledge of PACS/Enterprise Imaging and understanding of Diagnostic Imaging and Cardiology workflow
• Experience with NS Provincial PACS and Nuance PowerScribe are required 
• Experience with Meditech Magic and Philips IntelliSpace Cardiovascular an asset
• Experience with HL7, networking principles and active directory concepts an asset
• Ability to teach in adult learning environment
• Extensive knowledge of DI operating policies and procedures and how DI activities interrelate with other health care disciplines and organizational services required
• Excellent computer and server skills. Knowledge of Windows and Unix-based systems and applications
• Knowledge of how similar departments may operate differently in health care facilities of varying size and focus is an asset
• Excellent verbal, written, and oral communication skills required to tactically and tactfully troubleshoot hardware, software and network issues
• Advanced working knowledge of other computer applications, such as: MS Office essentials, including MS Word, Outlook, Powerpoint and Excel, and other Diagnostic Imaging and healthcare related applications an asset
• Competencies in other languages an asset

Thank you for your interest in IWK Health.

Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.

This is a Healthcare  bargaining  unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.

If you are an employee of IWK Health, please apply through the internal careers page to ensure you are flagged as an internal applicant.