Jr. Data & BI Analyst

Company Description

A Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing insight-driven, personalized solutions. As the nation’s largest senior care advisory service, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior care solution for their loved ones across home care, independent living, memory care, assisted living, and more. Established in 2000 as a family business, A Place for Mom employees are deeply committed to the company mission to enable caregivers to make the best senior care decisions. A Place for Mom fosters, cultivates, and preserves a culture of diversity, equity, and inclusion.

Our employees live the company values every day:

• Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.
• Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow.
• Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team.
• Win The Right Way: We see organizational integrity as the foundation for how we operate.
• Embrace Change: We innovate and constantly evolve.

Job Description

We are seeking a Jr. Data and BI Analyst who is data driven and enjoys creating new solutions to complex reporting problems. This role will take point on creating dashboards, reports, and data architecture mainly impacting the call center and sales organizations. This individual will use data and insightful analyses to support, inform, and where applicable, challenge decisions to help hone and serve APFM’s business goals. Success in this role will help stakeholders increase conversions from marketing spend to revenue and to contribute to the company’s financial targets.
 

Responsibilities

• Partner with key stakeholders to identify reporting needs for the business, and define, design and create reporting solutions to deliver accurate and actionable insights.
• Utilize Tableau, Databricks and other sources to analyze performance drivers and provide regular visibility and insights to key stakeholders.
• Utilize Tableau to visualize existing reporting use cases and key metrics into trailblazing dashboards in order to improve reporting processes and foster self-managed reporting by our stakeholders.
• Partner with Tech teams to define data needs and support in creating data infrastructure to build a state of the art reporting environment.
• Formulate a reporting roadmap with internal key stakeholders to create a reporting “one-stop-shop” that drives improvements in funnel metrics over time.
• Document metric definitions and provide training on reports and dashboards and become a trusted key partner to our reporting customers.
• Identify and prioritize opportunities for improvement in conversion along the customer journey.
• Walk stakeholders, at multiple levels, through business recommendations to drive more leads and conversion for the business.
• Identify and drive delivery of changes in data structures and metrics where needed to further support enhanced analysis to drive more revenue and EBITDA.
• Leverage data expertise to bolster confidence across teams for holistic support of business initiatives.

Qualifications

• Bachelor’s Degree required, B.S. in Computer Science, Statistics, Economics, or Finance is preferred.
• 2-4 years of proven and successful experience in business intelligence and analytical environments.
• Expert knowledge of SQL required; experience with Python or Regex preferred.
• Expert in Tableau dashboard creation and experience with Tableau system environment.
• Experienced analyst with ability to persuade business leaders = to drive business decisions.
• Knowledge of industry accepted data governance practices is a plus.
• Exceptional analytical and problem solving capabilities, including the ability to logically and efficiently structure ambiguous problems, identify sources of data, conduct complicated analyses, identify key insights and recommend actions.
• Skilled at information collection and discovery; demonstrated ability to develop practical, workable solutions. Skilled at learning and applying new technology tools.
• Highly collaborative: Able to work across functions, geographies, and organizational levels to develop solutions; engages and involves key stakeholders.
• Effective communicator: Clearly communicates needs, results, and recommendations to a nontechnical audience.

Compensation

• Base Salary: $90k to $100k 
• Bonus – 10% of annual earnings
• Benefits:
  • 401(k) plus match
  • Dental insurance
  • Health insurance
  • Vision Insurance
  • Paid Time Off

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Additional Information

All your information will be kept confidential according to EEO guidelines. 

A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.