L3 Data Management, TELUS Business Solutions BI

Description

Our team and what we’ll accomplish together

Today, TELUS business customers enjoy the best deals and communications. Behind the scenes, however, hundreds of different systems are at play determining how customers can enjoy these competitive rates and awesome customer service to keep their business running and profitable. 

The TELUS Business Solutions BI team builds solutions for our stakeholders using data from various sources to build algorithms that can predict customer loyalty, churn and stickiness. We love to turn data into stories – stories about money falling through the cracks, success stories about our products and services, but most importantly stories about our customers and how we can enhance their experience. We run like a start-up and we have embraced lean and agile methodologies. We celebrate our failures and see them as opportunities to learn. Our culture fosters collaborative learning and out-of-the-box thinking in a relaxed environment. Come help us to make something awesome!

What you’ll do

Working within a team focused on creating a culture of business ownership, you will be empowered to make decisions, drive strategy and innovate for the B2B marketing team. You will help us support our various stakeholder groups within TELUS, by building world class reporting and data architecture that will support all levels of our marketing channel.

• You’ll play a pivotal part in informing and delivering upon our data strategy, by providing sales and marketing performance data, creating custom dashboards and visualization, and supporting marketing and financial strategies
• Providing Advance analytical insights to the team and help them improve marketing strategies
• Provide technical leadership to internal team members and various stakeholders
• Operationalize and support our underlying data systems, improving our system reliability, accuracy and stability

Qualifications

What you bring

• You are analytical and outcome-oriented with a proven ability to translate technical considerations into business implications as well as to synthesize data into actionable insights
• You are well-versed with Business Intelligence/ Market Intelligence processes and other marketing technologies 
• You have demonstrated the ability to successfully deliver complex projects involving people, process, technology, and change management
• You have experience with agile ways of working and a bias for action to break down barriers to get results fast with a test and learn mindset
• You can assemble large complex datasets across multiple databases and sources by building automated pipelines (ETL)
• Strong analytic skills related to working with unstructured datasets.

Must-haves

• Strong Business Acumen
• Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.
• Strong understanding of Cloud architecture principles and tools.
• SAS knowledge
• Takes ownership, initiates improvements, and is self-directed
• Able to effectively engage stakeholders to establish cross functional alignment for projects
• 7+ years of progressive and relevant work experience

Great to have

• Python experience
• Github and Pulumi knowledges
• Hands on experience with Cloud architecture (GCP, Azure, AWS)

What you get

• The opportunity to work and collaborate with a passionate team driven by the desire to deliver a best-in-class client experience
• High impact role in a key team on high visibility projects
• Optional stock purchase plan, dedication to a diverse and inclusive team culture with loads of career development opportunities, flexible Total Rewards benefit plan with many innovative options and programs including a Direct Contribution Pension, flexible work styles, and more
• Flexible workplace culture, allowing team members to have the freedom to work remotely or in the office according to their preferences and job requirements. This flexibility promotes work-life balance and fosters a productive and inclusive work environment

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