Manager, Business Intelligence Product Management Europe

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager, Business Intelligence Product Management Europe

Summary: Owning the Europe P&L and leading the go-to-market and commercialization strategy for Mastercard suite of Business Intelligence products and services

1. Overview
Mastercard Data & Services encompasses Mastercard’s offerings beyond the transaction. We provide customers across industries and geographies with a tailored portfolio of solutions to address their business pain points.
Within Data & Services the Business Intelligence (BI) organisation within Insights & Analytics provides best in business intelligence technology, expertise and solutions to track, diagnose and improve the performance of payments businesses and financial institutions in general.
The role will be responsible for the BI product line business in Europe and will focus on enabling growth and scalability in the region.

2. Role
• Support regional BI product go to market (including pricing committee discussions, partnerships support)
• Own regional revenues and margin targets and represent/promote BI products across the region, building relationship with key regional stakeholders
• Support sales team as product specialists, providing sales enablement materials/trainings and support when needed
• Support new products Concept and Market Test phases with regional competitive analysis, researches, ideas, run regional client forum and feedbacks
• Support execution of the regional studio process (like OneTrust legal reviews) for product commercialization approvals
• Execute needed product localization (like identify translations needs and coordinate vendor, identify local contents needs and review quality, identify content prioritization for the region) and assure product regional product quality and relevance for clients
• Own regional budget for localization including third parties contract/PO issue and cost tracking
• Consolidate product feedback received by markets (or by customer success managers) and provide product improvement recommendations into GPM
• Support new product launch in the region: prepare the product for the launch, support product awareness, identify users target and support technical onboarding
• Coordinate operational activities like billing code requests, bulletin publications, monthly billing accuracy, salesforce accuracy, opt-out monitoring, actuals and forecast revenues review, product performance reporting

3. All about You/Experience

Education Needed:
• Undergraduate degree required
• MBA or relevant post graduate degree recommended

Experience:
• Experience from a top-rated consulting or digital firm desirable
• Successful commercial, sales or marketing record desirable
• Analytical mindset, background and experience desirable
Key skills:
• Entrepreneurial mindset, creativity and strong commercial sense
• Excellent verbal and written communication skills
• Excellent analytical skills
• Ability to work on a team or independently
• Ability to multi-task in a fast-paced, deadline-driven environment
• Advanced Word, Excel and PowerPoint skills

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.