Master Data Management Specialist I

Description of duties & activities

1. Data Enrichment

• Research company locations, evaluate industry code information from company websites, industry websites, and BU and Impact Partner sources to determine accurate industry codes for each site and a master industry code that best represents the Automation Solutions’ overall business with that customer. 
• Review sets of company and contact records identified as potential merges, research anomalies, correct data and perform merges. 
• Perform address standardization using Address Doctor data. Monitor Postal Standard of assigned countries. 
• Review company records (including Impact Partner and Interco records) and ensure that primary address and operational addresses are grouped correctly. 
• Research and correct company address and sales information that failed the imports process to facilitate manual loading of data in the Global Data Management System. 
• Create and update company, industry, and custom groupings based on company hierarchies and relationship. • Perform targeted clean-up through data enrichment processes & forms. 
• Ensure accuracy of company hierarchy and group composition of assigned key and marquee accounts.

2. Reports Creation and Inquiries

• Process GDM user login and termination requests received via the support mailbox by creating new account and updating level of access. 
• Handle requests related to sales information modifications in CRM. 
• Process requests related to CRM account merges, account splits and assigning of primary records. 
• Handle requests related to changing of company’s industry codes and account types via the support mailbox.

3. Testing

• Perform thorough system testing for enhancements and new releases of the CDM system. Provide detailed test results to the leads and/or the POCs.

4. Continuous Improvement

• Provide recommendations to enhance (not limited to) forms/workbenches in the CDM system.

Education and Professional Qualifications: 

• Bachelor’s Degree Information Technology, Computer Science, or any business-related fields 
• 0–1-year related work experience

Requirements and Attributes: 

• Strong interest in manipulating and analyzing large data sets. 
• High attention to detail and can quickly spot inaccuracies in the data. 
• Interpersonal savvy and able to collaborate and efficiently work with people at any level. 
• Effective verbal and written communication skills. Should be able to adapt communication style to suit different audiences. 
• Resourceful and be able to find efficient ways to overcome challenges. 
• Working knowledge of Microsoft Excel 
• Exposure to TOAD, Oracle Applications, PL/SQL, and/or Oracle forms is a plus. 
• Knowledge of PowerBI, Power Query and other reporting tools is an advantage.