Product Data Analyst Intern

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Immerse, Explore, and Impact the Universe of Payment Solutions by expressing your interest in the Global Payments 2024 Summer Internship Program. Spanning the course of 10 weeks,  from June 3rd – August 9th, this program is available to sophomore-graduate students currently enrolled in a college or university. This internship program will be primarily based in Atlanta, GA, and Oklahoma City, OK.

Throughout the program, you will have the opportunity to complete a capstone project, participate in professional development sessions, and receive mentorship. Apply today to the Global Payments Internship program to immerse yourself, explore new horizons, and make a meaningful impact on the future of payment solutions! 

As part of the Product Ops & Experience Organization, the Product Data Analyst intern is responsible for supporting our Product Ops function in data-driven analysis answering key questions from our strategic programs.  Deploys data-driven exploratory analysis as well as predictive models to solve business problems. Supports  Analytics Model development, validation and maintenance. Assists with data collection, cleaning, visualization, model building, training, testing, and presentations to build analytics capability and drive efficiencies. We’re looking for strong data advocates who can plug into cross-functional working teams seamlessly and drive a data driven decision making culture.

Essential Duties

• Rising Sophomore to Graduate Students currently enrolled in a college or university

• Interns must be willing to attend a two-day orientation on Eastern Standard Time

• Act as a trusted partner to Product, Design, and Engineering for any needs they may have to collect and understand data

• Will provide support for product specific tools like Aha! and Smartsheet – collaborating with Product & Design to build dashboards and help them derive actionable insights from data

• Will also leverage data from engineering data tools like Rally, Jira as well as sources from other areas like Salesforce to build deep insights into our customers and business

• Support all functions to ensure the availability of cross-functional data. (Engineering, Product, PMO, Sales, Finance, etc)

• Prepare data reports on a daily, weekly, monthly and quarterly basis – both for presentation to Product and Engineering but also for executives

• Support the continuous improvement of processes and streamline collaboration across teams to make data readily available

• Be a strong advocate for best practices and tools

Required Qualifications

• Familiarity with analytics tools and/ or BI tools  (i.e. Pendo, Google Analytics, Data Studio, LogRocket) 

• Familiarity with remote research tools (i.e. Userzoom Go, UserTesting, SurveyMonkey) 

• Team player with strong communication, collaboration and time management skills

• Excellent visual, written, and oral communication and presentation skills

• Self-starter who takes initiative 

• Ability to quickly understand and learn in a fast-paced environment

• A strong eye for detail, initiative and committed to delivering high quality work independently or as part of a team

Preferred Qualifications

• Familiarity with Product/Project Management  tools (i.e. Aha!, Smartsheets )

• Familiar with enterprise BI products for visualization like Thoughtspot or Tableau

• An impact-oriented, customer-centric approach to data analysis; Exceptional analysis, communication, and strategic report writing skills

• Experience using analytics tools (i.e. Pendo, Google Analytics, Data Studio, LogRocket)

• Experience cleaning and manipulating data in Excel and/or Google Sheets (i.e. VLookups, Pivot Tables)

• Basic scripting skills – familiarity working with APIs to retrieve data

Competencies

• Analytical Partner: You have an interest in translating business questions into data analysis projects to execute

• You are great at communicating in order to both fully understand someone’s data needs and to communicate results

• Tactical Problem Solver: You have experience boiling down small, medium and large scope data problems into measurable and achievable projects

• Clear and concise communicator: You know how to communicate complex concepts effectively and concisely.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.