Program Manager, Data Product Ops

We Breathe Life Into Data

At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease. 

As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.

The Opportunity at Komodo Health

The GTM Ops team is responsible for driving strategic programs around product activation and end to end delivery of our solutions across the business. 

We’re looking to add a mission-driven Program Manager to strengthen our operations within the Data Product & Engineering group. In this role you will be responsible for delivering highly impactful programs, optimizing operations and delivery that drive the Data product vision forward. A successful candidate will have a solid track record of program and project management, and will have demonstrated excellent leadership and communication skills. The candidate should have a strong sense of ownership and ability to think and work strategically with stakeholders across the company.

Looking back on your first 12 months at Komodo Health, you will have…

• Led the coordination and management efforts in developing and enhancing scalable, efficient data pipelines. 
• Established and continuously improved the program plan, focusing on delivery and operational activities.
• Identified and established key performance indicators (KPIs) to evaluate the adoption and impact of our data products, analytics models.
• Managed and implemented better scrum and development practices across the data product and foundations team.

You will accomplish these outcomes through the following responsibilities…

• Coordinated program management efforts to support Data Product and Data Foundations as they develop and enhance scalable, efficient data pipelines and implement advanced analytics models that strengthen our core data capabilities and enrich our data product offerings. 
• Identify KPIs or success metrics to evaluate the adoption and impact of our data products, analytics models, and data APIs, and oversee the communication of their progress internally. 
• Establish, oversee, and continuously improve the program plan, delivery & operational activities by ensuring strategic prioritization and adjustments within the framework of organizational goals and constraints. 
• Lead and facilitate the breakdown of complex data-oriented projects into manageable, executable initiatives, ensure clear communications within the various data product and engineering teams.
• Ensure accountability by monitoring progress, addressing cross-team dependencies, identifying challenges, assessing risks, devising contingency plans, and reporting on status and decisions to leadership and project stakeholders. 
• Mentor the teams on best practices in Agile methodologies.

What you bring to Komodo Health:

• Solid understanding of the data product development lifecycle for SaaS, release management, and the challenges of deploying data products, analytics, and complex data infrastructures at scale.
• A proactive attitude towards acquiring a thorough end-to-end understanding and expertise to foster the adoption of Komodo’s core data models, data integrations, and APIs. 
• A robust grasp of non-functional requirements such as governance, scalability, usability, and maintainability in the context of data products. 
• Exceptional analytical, communication, and presentation skills to effectively engage with, and influence, a broad spectrum of audiences. 
• Attention to detail and strong organizational skills to prioritize tasks effectively without compromising on high-priority items.
• Experience in software delivery within an agile framework, with a deep knowledge of Agile Scrum and Kanban methodologies. 
• Skilled at identifying process inefficiencies, capacity planning and the ability to develop strategies, influence stakeholders, implement solutions, and measure outcomes. Proficient in using project management, data analysis, and team collaboration tools, such as the G Suite, JIRA, Confluence, Smartsheets, Product roadmapping tool. 
• Capable of driving discussions towards effective solutions by engaging the appropriate stakeholders, considering all options, balancing business needs, and managing timelines for successful execution and delivery. 
• Committed to fostering strong collaboration among cross-functional teams with potentially competing priorities, maintaining a sense of urgency. 
• A continuous learner, intellectually honest, committed to excellence, eager for challenges, and dedicated to problem

#LI-REMOTE 

Compensation at Komodo Health

The pay range for each job posting reflects a minimum and maximum range of pay that we reasonably expect to pay across all U.S. locations and may span more than one career level. We carefully consider multiple business-related factors when determining compensation, including job-related skills, work experience, geographic work location, relevant training and certifications, business needs and market demands.

The U.S. national starting annual base pay for this role is listed below. This position may be eligible for performance-based bonuses as determined in the Company’s sole discretion and in accordance with a written agreement or plan.$94,000—$156,500 USD

Where You’ll Work

Komodo Health has a hybrid work model; we recognize the power of choice and importance of flexibility for the well-being of both our company and our individual Dragons. Roles may be completely remote based anywhere in the country listed, remote but based in a specific region, or local (commuting distance) to one of our hubs in San Francisco, New York City, or Chicago with remote work options. 

What We Offer

This position will be eligible for company benefits in accordance with Company policy. We offer a competitive total rewards package including medical, dental and vision coverage along with a broad range of supplemental benefits including 401k Retirement Plan, prepaid legal assistance, and more. We also offer paid time off for vacation, sickness, holiday, and bereavement. We are pleased to be able to provide 100% company-paid life insurance and long-term disability insurance. This information is intended to be a general overview and may be modified by the Company due to business-related factors.

Equal Opportunity Statement

Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.