Senior Data Operations Associate

Job Profile Summary:  

The Data Operations Analyst’s primary responsibility is to assists in managing EDC implementation for contracts with CRO’s, clinical sites, clients and investigators. This position receives incoming enrollment data, conducts data review, and completes necessary edits, management of the visit payment process for all assigned clinical trials and ensuring site satisfaction.

Responsibilities:       

•            Acts as escalation point for open issues from the site; Understands requirements for data cleansing and integration

•            Understands customer’s data requirements and works to insure timely processing of clean data files

•            Responsible for processing data for new and transition studies

•            Identify and communicate opportunities for process improvement to the immediate supervisor

•            Understands and applies quality standards for all integration projects

•            Reconciles monthly/quarterly files for accuracy, identifies, reports and addresses any exceptions

•            Responsible for ensuring receipt and reconciliation of all data files

•            Understands SSAE 18 compliance and ensures compliance as appropriate

•            Works alongside Sr. Associate and/or Supervisor to establish study EDC data structure to ensure integrity

•            Responsible for data integrity of contract terms as it is entered into designated systems in accordance with project requirements

•            Site close out reconciliation upon study close out

•            Manages ongoing edits and updates of applicable EDC data for accurate Site payments

•            Assist in the preparation of project status reports that are reviewed with the client during project team meetings

•            Performs other duties as assigned                     

Experience: Typically requires 1-2 years of prior relevant experience.                                    

Knowledge:  Requires knowledge of principles, theories, and concepts of a job area, typically obtained through advance education. Education: Bachelor’s Degree-Finance, Business, Accounting or related field              

Education: Bachelor’s Degree-Finance Business, Accounting or Related Field                                                                                                                                                      

Additional Work Experience:

•            Prior accounts payable/invoicing/contracting experience;

•            Working knowledge of accounting applications for invoicing and accounts payable

•            Prior experience at a biotechnology company, CRO, pharmaceutical company or other organization supporting research activities in a financial or data management / analysis capacity preferred

•            Prior data validation experience

•            Previous client service experience                                      

Skills and Abilities:              

•            Must be customer focused and have excellent interpersonal, written and oral communication skills

•            High energy, self-starter with the ability to work in a team environment as well as independently

•            Able to think independently, and to analyze and solve problems creatively; 

•            Strong time management and planning skills

•            Detail oriented, analytical and the ability to meet aggressive deadlines

•            Comfortable working in a global company environment;

•            Strong PC skills (i.e. Microsoft Office, Excel)

•            Strong PC skills (i.e. Microsoft Office,Google, MS Project, SAP-Business One)  

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com