Systems Engineer (DevOps)

Supply Chain Application install/configuration/maintenance in all environments.

Automate repeatable processes (like application set-up, reporting, etc) 

Detailed Dashboarding to show artifact promotion at every single stage all the way till Production.

Collaborate with cross-functional teams (e.g., Development, QA, Performance Engineering, DBA, Product, Security Compliance, Infrastructure) to create and maintain robust, fully scalable environments.

Set-up Application Performance Monitoring (APM), stakeholder communication and alerts. 

Participates in the automation, deployment debugging, and maintenance of software code to build and deploy our customer-facing business applications.

Perform operational engineering for activities which include platform upgrades, patching, monitoring, configuration, and troubleshooting

We are a multi-location team with team members in US and international locations. We are looking to add team members who have a true passion to leverage technology, learn, and grow in a fast-paced agile environment. We thrive on nimble decision making, small & empowered teams, customer testing and innovation. 
 

About the Role 

The Williams-Sonoma, Inc. Supply Chain Engineering organization is seeking an energetic and talented Systems Engineer for the Supply Chain DevOps team, at our Pune location in India, driving high-value, high-quality features to our industry-leading Supply Chain capability. At Williams-Sonoma, we build 7 of the retail industry-leading websites — Williams-Sonoma, West Elm, Mark and Graham, GreenRow and the Pottery Barn family. This role will work across the entire functional domain of all the brands.   

The ideal candidate would have the ability to effectively come up with technical design for capabilities across supply chain systems, influence/participate in architectural/design discussions, strategic planning, roadmaps, and decisions to ensure we build impactful, compelling, and scalable solutions in an incremental fashion, unlocking hyper-growth, data-driven decision making and creating a world of possibilities for our customers/business.  

Success in the role requires agility and results-orientation, strategic and innovative thinking, a proven track record of delivering new customer-facing software products at scale, rigorous analytical skills, and a passion for automation and data-driven approaches to solving problems. 
 

 Responsibilities  

Implement complex DevOps pipelines for automated build, test, and deployment processes. 

Will be responsible for containerization of Engineering code/configuration artifacts using Kubernetes and Docker. 

Ensure container security and optimize for different vulnerabilities in microservices and Jenkins. 

Integrate and manage test automation in DevOps pipelines across applications and environments. 

Collaborate with IT Systems Architecture and Engineering teams to drive results.   

Actively participate in production support triage calls for key production issues.  

Estimate development effort, plan implementations and system rollouts.  

Develop a solid understanding of critical systems and processes. 

Criteria  

5+ years of overall experience in developing and delivering DevOps with multiple active tracks.   

2+ years of Technical expertise with hands on experience in Confluent Kafka, GitHub, Kubernetes Services, Docker Configuration, setting Jenkins pipelines, Maven, Gradle. 

Expertise in implementing Python scripts for automation and API integrations. 

Experience in developing Ansible playbooks for automating tasks in proxy settings, Tomcat jobs, microservices, and custom tools. 

Technical proficiency in setting up and maintaining dashboards for monitoring VMs, legacy applications, Kubernetes environments using Prometheus & Grafana, AppDynamics, etc. 

Strong verbal and written communication skills.  

Self-motivated and able to work independently.  

Ability to work collaboratively and influence others within a matrix environment.  

Bachelor’s of Engineering degree in Computer Science, Engineering or related field, or equivalent work experience.

Founded in 1956, Williams-Sonoma Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Today, Williams-Sonoma, Inc. is one of the United States’ largest e-commerce retailers with some of the best known and most beloved brands in home furnishings. Our family of brands are Williams-Sonoma, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, West Elm, Williams-Sonoma Home, Rejuvenation, GreenRow and Mark and Graham. We currently operate retail stores globally. Our products are also available to customers through our catalogs and online worldwide.

Williams-Sonoma has established a technology center in Pune, India to enhance its global operations. The India Technology Center serves as a critical hub for innovation and focuses on developing cutting-edge solutions in areas such as e-commerce, supply chain optimization, and customer experience management. By integrating advanced technologies like artificial intelligence, data analytics, and machine learning, the India Technology Center plays a crucial role in accelerating Williams-Sonoma’s growth and maintaining its competitive edge in the global market