Technical Product Owner-AI Acceleration

• You are a product owner passionate about creating product to solve customer needs capability for technology leader passionate about AI, Platform Engineering, agentic computing and the challenge of building safe and reliable systems on cutting edge technology.

• We are leading the world in AI ambition within Australia’s largest bank and fintech!

• Together, we will engineer the future of banking with innovative AI solutions!

Do work that matters

As we continue our pursuit of NPS +30 we need to transform the way we engage with our customers and colleagues.  The Advanced Analytics Domain vision is to build the tools and capabilities needed within the group tapping into the promise of Generative AI as a key technology to solve those needs. 

This domain will power the creation of AI powered technical solutions that can support nuanced & personalised experiences in our customer and staff facing software requirements while using the same expertise to drive dynamic self-healing distributed workflow orchestration for service fulfilment and support units.  

We will enable the broader group to leverage broad AI capabilities through building domain owned platforms and frameworks for use across the bank.  

We will also be creating an ecosystem of shared practice and tools to help build solutions using  AI; adopting external practices as they evolve; contributing back to global best practice; and building internal IP accelerating our use of AI with risk management as a core capability of the system. 

See yourself in our team  

As a Tech Product Owner, you’ll be a technical leader driving thought leadership, understanding requirements and lead engineers and data scientists to enable large scale solutions, as well as influencing and engaging the senior stakeholders on modern best practices.  

• Understanding that technology is incredibly fast moving, you will help engineers create adaptable software that can rapidly change as the technology evolves. 

• Bring a strong risk mindset to the team, driving the adoption of reliability, testing practices, and responsible AI. 

• Relish the challenge of delivering stable platforms for internal consumers despite constant underlying technology changes and continuously optimising for group outcomes. 

• Be self-motivated to keep learning while delivering concrete outcomes for customers.

• Shift between “business” solution development and “platform” development at will, with the ability to tailor communication as needed.

• Partner with product and engineering stakeholders at different seniority levels to influence and educate them on AI solution principles and practices.

• Take great delight in designing, building, and scaling “no code and low-code” frameworks and services to improve the scalability to deliver enriched personalised digital and personal AI driven usecases for customers and internal teams.

• Coach and mentor other team members by normalising best practices and hard-earned learnings to break the boundaries in solving real-time data-centric problems.  

We support our people with the flexibility to balance where work is done with at least half your time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work for you. 

We are interested in hearing from people who are: 

• Experienced technology leaders and technical product owners that can partner with senior stakeholders, in leading and transformational AI work across the Group.

• Customer-obsessed in their mindset to drive the  AI transformation work, connecting the work that happens everyday to deliver reusable AI capabilities. 

• Adept at managing engineering teams that build and scale distributed systems, tools and frameworks in a public, private or hybrid cloud environment.

• Skilful in developing tools required to support the operational management (including security) of software applications and systems.

• Enthusiastic about driving AI solutions by challenging technology limitations and deficiencies in the existing systems and associated processes, procedures, and methods. 

Tech skills

We use a broad range of tools, languages, and frameworks. We don’t expect you to know them all but experience or exposure with some of these (or equivalents) will set you up for success in this team: 

• Cloud Solution Architecture/Development/Security/IaaC (AWS + Azure)

• Python / TypeScript / C# 

• AI frameworks & tools 

• Vector/Graph/SQL Databases

• Non-deterministic automated testing

• Machine Learning

• System Reliability Engineering

• Secure Coding

• Customer engagement systems

• Workflow platforms 

Working with us: 

Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you.  

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations. One where we are driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.

If you’re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you’ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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Advertising End Date: 03/11/2024