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About Candidate

Education

M
Master of Management Studies (MBA Equivalent) 2000
NMIMS, Mumbai, India

Specialization: IT Systems

B
Bachlor of Engineering 1998
BVM College, S P University, V V Nagar, Gujarat, India

Specialization: Mechanical Engineering

Experiences

D
Director, Key Accounts 09/04/2024 - 06/15/2025
Academian Inc

Led delivery and growth of key EdTech and consulting accounts; drove 50% expansion in flagship engagement. ● Built AI capabilities for marketing automation and advised a Big 5 consulting firm on Generative AI use cases, including designing agentic AI solutions that automated personalized marketing campaigns, using LLM-based content orchestration and workflow intelligence. ● Developed content generation and accessibility accelerators; supported AWS partnership initiative. ● Set up US-based and offshore teams for large-scale curriculum development and technical support projects.

D
Director, Product Development and Professional Services 02/01/2021 - 08/15/2024
Big Analytixs

First employee; built and scaled product and services teams for AI-powered Unified Data & Analytics SaaS platform in Open Source technologies (Python, R, Apache Spark, HDFS). ● Drove end-to-end product lifecycle for the Big Analytixs platform—shaping roadmap, development, and GTM strategy—leveraging OKRs/KPIs to track outcomes and guide strategic pivots. ● Defined system architecture and DevSecOps pipeline for the Big Analytixs platform leveraging containerization and CI/CD . ● Executed a data-informed pivot from utilities to investment research by applying Jobs-to-Be-Done (JTBD) analysis, buyer/user research, and behavior mapping to validate pain points and value drivers. ● Applied RICE scoring and MoSCoW prioritization to align features with customer impact and business goals, ensuring disciplined roadmap execution. ● Integrated Generative AI capabilities to enhance differentiation and user experience, using OpenAI and Langchain. Collaborated with data science teams to implement RAG pipelines for contextual search and analytics. ● Led thought leadership and demand generation through Sprngy’s marketing channels (blog, YouTube), driving awareness and adoption. ● Established offshore unit in India, reducing costs by 50% and accelerating product launches by 30%. Led Agile transformation initiatives and coached the team. ● Established code quality standards, observability dashboards, and performance review cadences across distributed teams. ● Managed multi-million dollar engagements and drove high client retention and satisfaction.

D
Director, Enterprise Platforms 04/01/2016 - 01/30/2021
LearningMate USA

P&L owner for $20M+ programs; led 100+ global cross-functional team delivering enterprise products for top clients. Provided centralized program leadership for multiple programs, including implementing PM best practices, improving team utilization, and formalizing hybrid Agile frameworks. Mentored 10+ project managers and business analysts; collaborated with finance and HR to align resourcing and capacity forecasting across $20M+ portfolio. ● Built and launched a high-stakes assessment item statistics platform for ACT (Oracle, Angular, Java) using microservices architecture and managed a high-availability Learning Management System (LMS) for 20K+ students for Commonwealth Charter Academy(CCA) that used .net, react and MySQL. Built a mobile LMS companion app for Commonwealth Charter Academy using React native. ● Founded and scaled an ‘Innovation Center’ that delivered MVPs and incubated new product lines for ACT.

D
Director, Products and Services 12/13/20213 - 03/30/2016
LearningMate India

Led multi-platform Literacy Intervention product (iOS, Android, Web) for Savvas/Pearson, USA that is used by 150K+ students and teachers in the USA. ● Delivered first agile initiative for the company, improving time-to-market by 100%. Led Agile transformation initiatives and coached teams. ● Achieved 100% revenue growth and 5-year engagement extension through high-quality delivery.

Skills

Product Development
100%
Software Engineering Leadership
100%

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