AI Product Delivery Director

Join us as we deliver on our vision of empowering all JPMorgan employees with modern skills. Your mission will be to drive data and artificial intelligence literacy across our entire workforce, and proficiency amongst our data professionals and technologists to effectively and safely deploy solutions. On our team you will ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

As a Product Director in Tech, Data and AI Learning, you lead innovation through the development of products, features and experiences that delight customers. Responsible for firmwide Data & AI learning solutions, you will be delivering on the Chief Data & Analytics Office’s priorities. In this role you serve as the main partner to the Chief Data Officer, Chief Analytics Officers, business & functional leaders and learning affiliates, architecting appropriate learning solutions to drive business results. You will also be responsible for internal Tech, Data and AI Learning analytics, reporting and insights. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.

 

Job responsibilities

• Works closely with business leaders to understand their specific needs and tailor learning pathways to drive measurable business outcomes.
• Effective stakeholder management, communication and change management across multiple deliveries.
• Leads the entire product life cycle through planning, execution, and future development by continuously adapting
• Defines key metrics, identify key customer segments, and develop targeted programs to drive user adoption, engagement, and retention.
• Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
• Owns product performance and is accountable for investing in enhancements to achieve business objectives
• Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
• Proven track record in Data and/or Analytics
• Excellent communication, presentation, and interpersonal skills.
• Extensive knowledge of the product development life cycle, technical design, and data analytics
• Experience with utilizing Business Intelligence tools, dashboards, and automated solutions
• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Experience driving change within organizations and managing stakeholders across multiple functions

Preferred qualifications, capabilities, and skills

• Recognized thought leader within a related field
• Python
• Tableaux
• Cloud

 

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans