Assistant Marketing Manager (Community Engagement)

• Town area
• Market Research
• Office hours with hybrid work arrangement
• $5000 to $6000

Job Description:



• Design and execute marketing campaigns and engagement activities to grow our community base and increase member engagement
• Analyse industry trends, competitor approaches and opportunities to devise a community development strategy
• Work closely with the team to plan and implement community development ideas, by leveraging social media, digital marketing channels and traditional platforms
• Plan initiatives targeting specific community segments including related content, visuals, promotions and other elements
• Identify and track community engagement metrics, engagement levels of the communication channels, drop-off rates and analyse the data to optimise ROI
• Re-engage and convert lapsed/dormant subscribers into active member
• Report on insights by analysing community activities and feedback
• Identify and manage situations of potential crisis on social platforms, in line with appropriate guidelines
• Enhance functionalities, design, UI/UX and content of the website to increase traffic and engagement
• Analyse and evaluate customer journey across different channels and touchpoints (Google Analytics knowledge required)
• Optimise and maintain our member portal to ensure minimal downtime and service recovery, including duties like site programming, updating of content, review SEO and monitoring of traffic/site statistics
• Ensure applications and data are kept confidential, protected and secured
• Maintain and update technical/user documents and procedures

Job Requirement:



• Bachelor’s degree preferably in marketing, communications, or a related field
• Minimum 3-5 years of experience in community / membership management
• Proven experience with social media management, digital marketing or communication campaign delivery
• Excellent written & verbal communication skills and can generate impactful content
• Strong people person and able to empathies and build rapport with others easily
• Maintain a positive attitude focused on customer satisfaction
• A team player with leadership skills and comfortable working with data
• Attention to detail, critical-thinker and problem-solver
• Organised and able to juggle multiple priorities and deliverables
• Basic skills and experience in any of the following would be a significant advantage:

1. Web programming languages (Javascript, HTML, CSS, PhP etc)
2. Web services, WordPress, Google Analytics
3. Python, UI/UX, APIs
4. Web or data management and security

Job ID: L976Y4WY

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

Tel: 69509746

EA Licence Number: 02C4944

EA Registration Number: R23113846

EA Personnel: Andy Tein Yu Xiang