BI Analyst

How you will do it:

• Manage all existing reports & dashboards and design new ones as needed, upgrading all the reports into Power BI Dashboards, driving reporting standardization & simplification

• Establish a database ensuring data accuracy and consistency from multiple IT systems such as SFDC, Workday, ERPs, as well as SIP platform

• Engage with HR & Finance reporting focal to ensure accurate & consistent x-functional reporting

• Perform business analytics on database and generate meaningful findings and analysis to leadership team for decision making

• Drive usage of work-class data analytics tools and develop JCI applicable data algorithms

• Facilitate communication and best practices sharing on reporting and analytics across APAC

• Support the roll out of all Commercial related sales processes, systems, and tools –SIP platform, CRM Enhancement, SFDC Adaption etc.

• Support VP of Enterprise Accounts on ad-hoc requests of data analysis and reporting

What we look for:

• Bachelor’s degree from a recognized University in Information Technology, Engineering, Business or equivalent

• Working experience in business/service analytics, service operations, or CRM

• Strong analytical skills – able to conduct data analysis independently and summarize results to meaningful findings for stakeholder requirements

• Experienced in analytical tools and producing dashboards; Skilled with database query/tools e.g. SQL, Tableau, MS Power BI, R, Python etc.

• Ability to integrate and work with cross functional teams from different background, cultures and geographies

• Strong business acumen and excellent interpersonal and communication skills

• Fluent in English

What we offer:

• Competitive salary

• Paid vacation/holidays/sick time

• Comprehensive benefits package

• On the job/cross training opportunities

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy