Business Intelligence Analyst

Our opportunity

Business Intelligence Analyst

Claims are one of the most critical pillars in the insurance industry, and here at Zurich, we make informed decisions based on insights. You understood correctly – insights would be at the core of your daily work. As a Claims Business Intelligence Analyst you will become a part of our Zurich Group Claims family where we work closely together to solve problems facing our business. You will have the unique possibility to understand the needs of our customers, claims staff, and internal stakeholders to deliver effective solutions by using new technologies.

Do you consider yourself a dynamic individual with a keen attention to detail and a solid technical background? If so, we believe that we can provide you with a unique opportunity to grow within our team. You will have the chance to develop prototypes, tools, and analytical products that have a global impact. You will have the possibility to express yourself through new technologies (e.g. Dataiku, OpenAI, Databricks), develop insights with the help of PowerBI and make decision making at Zurich smarter. Join us and make a difference!

Your role

As a Business Intelligence Analyst, your main responsibilities will involve: 

• Develop and design new Analytical tools and reports with attention on details and UX;
• Conduct analytical investigations aiming to extract valuable information from claims data and answer business questions;
• Own projects as the main developer with the possibility to influence how the final product will look;
• Collaborate with other disciplines (e.g Underwriting, Actuarial…) in order to provide claims insights on changes in the business portfolio;
• Deliver accurate, relevant, and informative/actionable insights to senior level management across various business units answering the “why?” related to claims trends;
• Find innovative solutions to data issues preventing us from conducting necessary analysis, and explore ways to leverage the use of our data for the betterment of the Group Claims function
• Identify and implement improvements and automation opportunities (data, KPI’s, dashboards, process)
• Data analysis, deliver existing reports, maintenance and gradual improvement of processes using PowerBI, VBA;
• Translate ideas into practical solutions.

Your Skills and Experience

As a Business Intelligence Analyst, your skills and experience will ideally include: 

• At least 4+ years of experience in business intelligence or data analytics;
• University degree in Math, Statistics, Actuarial Science, Econometrics, Engineering, Computer Science, Decision Science, Business Management, or other quantitative sciences;
• Hands to keyboard ability to deliver data and analytical projects;
• Experience with Excel, including knowledge of VBA;
• Experience in Power BI;
• R and/or Python or other coding language is an advantage;
• Proficiency in SQL is a plus;
• Good written and spoken English; additional language is a plus.

Personal Skills & Values

• Good communication skills and interpersonal skills, able to manage the needs and expectations of clients and other stakeholders;
• Strategic & critical thinker;
• Independent and self-motivated;
• Curious and innovative mindset;
• Analytical and solution-oriented;
• Detail-oriented team player;
• Ability to collaborate across regions and with colleagues from other departments including in Underwriting, IT, and Actuarial;
• Ability and appetite to work towards deadlines while keeping high quality standards.

We offer

Apart from monthly salary offer starting from 2100 EUR/gross and a yearly bonus we offer benefits package which includes:

Working time benefits
Personal days off, Concentrated work week, Additional vacation, Home office, Extra days off at occasion of childbirth, Sabbatical leave, Wokrcation

Monetary benefits
Life insurance from Zurich Austria, Compensation for salary loss during sick leave, 3rd pension pillar contribution, Risk Life Insurance, Meal contribution on top of the legally required minimum, Years of service bonus, Wedding bonus, Baby bonus

Other benefits
Edenred electronic cafeteria, Public Transport contribution, Maternity leave benefits, Company and team events, Free parking at the office building, Massages in the office

Learning/Development
Professional Certifications, Online Education Portals, Extensive Onboarding program, Strengths based culture (GALLUP)
 

About us

At our company, we recognize the importance of fostering an open-minded, safe and inclusive environment for everyone. We stand with diversity and respect different backgrounds and lifestyles. That’s why we’ve implemented numerous initiatives to ensure our employees feel comfortable, accepted and respected at all times.