Business Intelligence Analyst

We are looking for a highly motivated Business Intelligence Analyst to join our dynamic team. The ideal candidate will be responsible for analyzing complex data to drive business decisions, developing and maintaining robust data reporting tools, and leveraging their expertise in the Power Platform, Office 365 suite, Azure Databricks, SQL, Python, and innovative thinking to foster growth and innovation within our organization.

Responsibilities

• Analyze large and complex data sets to identify patterns, trends, and actionable insights for informed business decisions.
• Develop and maintain data reporting tools, dashboards, and visualizations that provide accurate and timely insights to stakeholders.
• Communicate effectively with both technical and non-technical stakeholders, building strong relationships across the organization.
• Collaborate with stakeholders to understand their needs and provide actionable insights to help them achieve their objectives.
• Utilize Gen AI to optimize business processes and solve complex problems.
• Stay current with the latest data analytics technologies, trends, and best practices to continuously improve our data analytics processes.
• Use SQL to extract, manipulate, and analyze data.
• Develop and manage Power BI reports and dashboards.
• Automate business processes and create custom applications using Power Apps.

How will you create impact?

If you are a driven and analytical individual who thrives in a dynamic environment, we encourage you to apply for this exciting opportunity to make a significant impact on our organization.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters. 
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone

What we are looking for

• Bachelor’s degree in Computer Science, Mathematics, Statistics, Business Administration, or a related field from an accredited university.
• Minimum of 1 year of experience in business intelligence analysis or a related field.
• Strong knowledge of Power Apps, Power BI, Office 365 suite, SQL, and data visualization tools.
• Excellent interpersonal skills, with the ability to collaborate effectively and build strong relationships with stakeholders.
• Strong analytical and problem-solving skills, with a proven ability to analyze complex data sets and derive meaningful insights.
• Forward-thinking and innovative, with the ability to develop new solutions to enhance our data analytics processes.

What can we offer you?

• A competitive salary and benefits package.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture: We lead with our Values every day and bring them to life together.
• Boundless opportunity: We create opportunities to learn and grow at every stage of your career.
• Boundless opportunity: We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship: We build a business that benefits all stakeholders and has a positive social and environmental impact.

#LI-HYBRID

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Primary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$56,400.00 CAD – $94,000.00 CAD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.