Business Intelligence Associate

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Overview:

Athenahealth is seeking a skilled and experienced Business Intelligence Associate in Marketing Analytics to join the Marketing department. You will be responsible for designing, developing, and maintaining Marketing’s business intelligence assets through the governance of marketing datasets and properly developing robust dashboard views for stakeholders to confidently make data-driven decisions.  You will work closely with the Manager of Business Intelligence in Marketing by partnering with marketing analysts and business stakeholders to ensure data accuracy, data modeling, user experience design, and overall marketing enablement when developing key performance indicators for decision making. You are passionate about problem-solving and designing business intelligence assets that help surface insights for marketers and overall performance of impact narratives. You will also assist with any data requests beyond business intelligence development and aspire to aid in data analysis.  This candidate should have a diverse background in data analysis, data modeling, and dashboard development – specifically in PowerBI – with a focus on delivering high-quality business intelligence solutions.

Responsibilities:

• Perform data analysis, data mining, and data modeling to identify trends, patterns, and insights and apply it against the development of a robust dataset model to consume in a dashboard.
• Develop and maintain Power BI dashboards, reports, and visualizations to effectively communicate data-driven insights to stakeholders.
• Collaborate with the BI Manager to partner with cross-functional teams to understand business requirements and translate them into technical specifications for data analysis and reporting.
• Understand and implement basic data engineering principles such as data extraction, transformation, and loading (ETL) processes to ensure data accuracy and integrity.
• Conduct data quality assessments and implement data cleansing and validation techniques.
• Perform ad-hoc data analysis and provide actionable recommendations to support business decision-making.
• Stay up-to-date with industry trends and best practices in data analysis, business intelligence, and Power BI development.

Minimum Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, Statistics, or a related field.
• 3+ years of professional experience with a minimum of 1-3 years experience working data analysis, business intelligence, data analytics, and Power BI development.
• Strong proficiency in SQL for data querying, development, and modeling.
• Experience in developing interactive dashboards, reports, and visualizations using Power BI and secondary automation tools within PowerBI.
• Proficiency in data visualization principles and techniques with other BI tools.
• Strong analytical and problem-solving skills to develop repeatable datasets with the ability to translate complex data into actionable insights.
• Excellent communication and presentation skills to effectively convey findings and recommendations to both technical and non-technical stakeholders.
• Experience enabling non-technical audiences with dashboard releases with proper labeling and comfort communicating with US stakeholders on dashboard queries.
• Knowledge of programming languages such as Python or R is a plus.
• Knowledge of the Snowflake platform is advantageous.
• Experience working in a CRM system (ie. Salesforce)

About athenahealth

Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.  

What’s unique about our locations? 
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together. 
 
Our company culture might be our best feature. 
We don’t take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.  

Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. 

Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability. 
 
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.   

What can we do for you? 
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.  

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.  

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.