Chief Product Officer

Job Description

Transcarent is on a mission to make it easy for people to access high-quality, affordable care, all in One Place. Just like banking, travel, and retail have become seamless on your phone, healthcare should be no different. We are the first and only Generative AI Powered platform in health and care offering an experience that people love.

Imagine no complexity, no confusion, no training required. Instead, an experience that is intuitive, delightful, and with consumer-grade simplicity in health and care. The OpportunityWe are seeking a visionary, hands-on Chief Product Officer (CPO) to define and drive our product strategy. This leader will be an expert in designing Generative AI-powered platforms and ideally, bring prior experience or passion for transforming health and care.

The CPO will bring proven credibility, deep product expertise, and the ability to inspire both inside and outside the organization. The CPO will be tasked with building a seamless experience across multiple existing platforms and product lines.

Success will require vision, adaptability, collaboration, and a relentless focus on making healthcare unbelievably easy for the consumer. What You’ll DoSet the Vision: Define and communicate a bold, consumer-first product vision that positions Transcarent as the category leader in AI-driven healthcare. Deliver Consumer-Grade Simplicity: Create intuitive experiences where consumers need no “training” to navigate healthcare.

Leverage AI & Data: Transform healthcare navigation from reactive to proactive, using AI-driven insights to guide members toward better choices, affordability, and outcomes. Balance Vision & Execution: Build the future while leading day-to-day product execution in a fast-moving environment, investing in what makes sense and iterating quickly. Collaborate Across Teams: Work closely with engineering, clinical, design, and commercial partners to deliver solutions that are not only functional but delightful.

Inspire & Influence: Serve as a credible, compelling spokesperson for Transcarent’s product vision—energizing employees, customers, partners, and investors. Foster Team Culture: Operate as a true team player—confident but flexible, open to feedback, collaborative, and driven to build together.

What You BringProven AI Product Leadership: Track record of building and scaling AI-enabled products that deliver measurable consumer impact. Healthcare experience a plus, but not required. Consumer Product Mindset: Demonstrated ability to deliver consumer-grade simplicity at scale—creating intuitive, delightful, “no training required” experiences.

Comfort with Ambiguity: Thrives in gray areas, balancing short-term execution with long-term vision while adapting as new insights emerge. Credibility & Presence: Recognized industry leader who can inspire confidence with investors, customers, and partners through expertise and thought leadership. Hands-On Builder: Willing to roll up your sleeves in a lean, fast-moving environment; not just directing but actively contributing to execution.

Inspiring Communicator: Able to articulate a compelling story that motivates teams, customers, and stakeholders. Collaborative Leader: Team-first orientation. Confident, feedback-driven, and flexible in style.

Location: Ideally based in the Bay Area, though exceptional candidates elsewhere in the U. S. will be considered.

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