Commercial Insight Analyst – 12 month FTC

Company Description

Legal & General supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses.

Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products.

We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas.

Joining us means helping create brighter financial futures for all our customers. 

Job Description

We are seeking a dynamic person to join our forward-thinking Commercial Insight team, which is responsible for delivering strategic insights and advanced analytics to key stakeholders, including the senior management team.

As a pivotal member of the team, you will work closely with the Commercial Insight Manager to contribute to significant projects for business growth and revenue generation. You will also manage data-driven projects, advising on and implementing data solutions to enhance our tech stack, including engaging in data conversations with internal and external stakeholders.

If you are excited about contributing to highly visible insights projects and directing the way in data analysis within the mortgage services sector, we would love to hear from you!

What you’ll be doing:

• Assisting the Commercial Insight Manager, Commercial Director, and the wider Mortgage Services business with analytical and commercial insights
• Collaborating with team colleagues and stakeholders to brainstorm, develop, and launch new reporting ideas that provide revenue opportunities
• Proactively exploring data to identify new reports or insight packages, attending stakeholder meetings, and supporting with data insights
• Supporting internal marketing colleagues by evaluating campaign performance and generating follow-up data to ensure customer retention
• Liaising with internal and external suppliers on projects, managing stakeholder expectations, and prioritizing team tasks
• Identifying areas for business improvement, driving innovation, and implementing efficiency savings to add value and improve service
• Escalating any concerns regarding compliance with Consumer Duty to senior management for consideration

Qualifications

Who we’re looking for:

• Business applications, mathematical or statistical background, or relevant experience
• Strong understanding of the UK Mortgage market
• Proven experience in developing and delivering meaningful MI, and proficiency in Microsoft applications (Access, Excel, PowerPoint, Power BI) and Alteryx
• Excellent stakeholder management skills

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: 

• The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes  
• Generous pension contribution  
• Life assurance   
• Private medical insurance (permanent employees only) 
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday 
• Competitive family leave 
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice 
• There are the many discounts we offer – both for our own products and at a range of high street stores and online   
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Additional Information

Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.

We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.

If you join us, you’ll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.

If you’re open to find out more, we’d love to hear from you.