Consultant – Digital Transformation

Responsibilities:

Digital Assessment/Roadmap:

• Engage with client leads and team members to understand their business objectives, challenges, and opportunities for digital transformation.
• Support the identification of digital implementation initiatives that align with clients’ business objectives and industry standards.
• Exhibit proficiency in conducting business-technology assessments, identifying potential improvement opportunities, prioritizing and creating thoughtful recommendations and roadmaps.
• Support the definition of key performance indicators (KPIs) and metrics to measure the success and impact of digital transformation initiatives.

Process Improvement and Optimization:

• Analyze clients’ current business processes and workflows to identify opportunities for optimization, automation, and digitization.
• Design future-state processes, leveraging digital technologies, to enhance operational efficiency, reduce costs, and improve customer experience with relevant industry insights.
• Collaborate with clients’ teams to ensure successful adoption and implementation of digital solutions, guiding change management efforts and overcoming resistance.

Technology Evaluation and Implementation:

• Assess clients’ technology landscape and identify current-state challenges, recommend appropriate digital solutions that align with their strategic objectives.
• Identify solutions to business problems through the use of technology enablers.
• Implement digital solutions, working closely with technical teams to ensure successful integration and alignment with business requirements, while anticipating risks and issues.

Stakeholder Management and Collaboration:

• Build strong relationships with clients’ stakeholders, including department heads, and end-users, to foster collaboration and alignment.
• Conduct workshops, interviews, and meetings to gather requirements, facilitate ideation sessions, and communicate project progress and outcomes.
• Collaborate with cross-functional teams to ensure holistic and integrated digital transformation efforts.

Thought Leadership and Industry Awareness:

• Stay current with industry trends, emerging technologies, and best practices related to digital transformation.
• Contribute to the development of intellectual property, methodologies, and frameworks related to digital transformation consulting.

Skills and Experience:

Must Haves:

• Bachelor’s or Master’s degree in Business Administration, Computer Science, Information Systems, or a related field.
• 2-4 years of proven experience as a Digital Transformation Consultant, guiding organizations through successful digital transformation initiatives
• Knowledge and understanding of digital technologies, such as automation, artificial intelligence, data analytics, and cloud computing.
• Excellent analytical and problem-solving skills, with the ability to translate complex business requirements into actionable strategies and solutions.
• Exceptional communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of the organization.
• Foundational business acumen with general knowledge of digital transformation challenges.

• Knowledge of key technology enablers designed for back-office productivity (RPA, Imaging Platforms, Workflow Tools, OCR, Task Managers, reconciliation solutions, etc.)
• Experience implementing technology projects (ERP, automation, Business Intelligence)
• Knowledge of MS Office tools (Excel, PowerPoint, etc.), query report writers, etc. and familiarity with ERP Systems (Oracle, JD Edwards, SAP, etc.)
• Relevant certifications in digital transformation, project management, or related areas are a plus.
• Bilingual (Spanish)