Customer1 Business Process Designer – 5978977

Job Description

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE’s 100 Best Companies to Work For and Diversity Inc’s Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities.

In addition to delivering innovative solutions for Accenture’s clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today’s biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel. Key Responsibilities: This position is for a Customer1/Business Analyst to translate the needs and issues identified by the business into technology solutions in the Customer1 CIS application.

This requires the analyst to understand the underlying business need, assess the impact of the need, capture, analyze, and document requirements and support the communication and delivery of those requirements to the users and the IT development team. This includes the following business functions: Technical and Functional Subject-Matter Expert (SME) Support of Customer/1 application Requirements Gathering Functional Analysis Documentation of Functional Requirements User Approval and Sign-Off of Requirements Development of User Acceptance Test Plan Development of Post-Production Verification Requirements Functional and technical support of UAT Testers and Developers Support/analysis of production abends and end user application issues Must have Customer/1 skills in the Billing functional area.

Cross-project Application Sr Architect in Customer/1 Billing to provide cross-Portfolio Product Architect Support for the Customer/1 Practice. Will be primarily staffed year 1 on Ameren but expected to act as SME and Functional Architect in Billing across the Capability. Providing support across the full portfolio of Customer/1 projects teams for complex projects and issues support.

Example Projects: PPL, SoCo, Ameren, National Grid, etc. Basic Qualifications: Minimum of 5 years’ experience Customer 1 Billing, Finance COBOL Mainframe 40-60% in office onsite per week if local to the Tampa Bay area High School Diploma or GED Preferred Qualifications: Business requirement analysis Conversion metrics activities Managing a team project Leadership Skills Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here.

Role Location California – $800 – $800/hour Cleveland – $8

00 – $800/hour Colorado – $800 – $8

00/hour District of Columbia – $800 – $800/hour Illinois – $8

00 – $800/hour Maryland – $800 – $8

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