Data Analyst

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone’s hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. We don’t do memecoins.

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

About the team:

We’re a passionate and committed team taking on a challenge of epic proportions. Like the first moon landing, it requires a special kind of people working together with unusual skill, focus, and determination. We need the best team on board for our mission to put the power of crypto in everyone’s hands. 

Our team’s purpose is to ignite Luno’s mission by inspiring the extraordinary and empowering our global community. We do this by building a high-performing team. One united by our mission and Moontality, where Lunauts can reach their potential in a remote but reachable world.

The role in a nutshell  

The role is based within the People Team and is to extrapolate insights from the data that we collect on our people and their experience of Luno. This will allow the team to drive better decisions and inform our People strategy. Your role will involve ensuring data accuracy, facilitating self-service and delivering compelling stories through dashboarding.

Your mission will involve:

• Work closely with the relevant stakeholders to understand their People data needs
• Determine the data needed to address the business needs while ensuring it is of the highest quality, reliable and trusted
• Suggest improvements to data collection and requirements, based on research
• Interpret trends, patterns in data and provide the business with actionable insights
• Design metrics to help assess how the business is performing on it’s people metrics in real-time
• Build visually compelling dashboards that communicate insights to stakeholders (often non technical) to allow data informed decision making
• Provide support with the data needs for people processes such as budgeting, salary reviews & benefits as well as reporting standards such as gender pay gap reports

A little about you:

• You are passionate about data analytics and related disciplines
• You can leverage data analytics to innovate and create out-of-the-box solutions  
• You can gather and synthesise facts, theories, trends, patterns, inferences, and key issues in complex and variable situations
• You are intellectually curious and have the persistence to find answers to difficult questions 
• You can diagnose problems using problem-solving tools and techniques
• You have strong interpersonal and communication skills
• You communicate technical concepts to non-experts in simple and helpful terms
• You are a team player, enthusiastic about growing and developing others
• You can handle uncertain and ambiguous scenarios
• You keep abreast of developments and emerging trends in data
• You are familiar with data governance principles and best practices

The ideal Lunaut will have:

To be successful in this role, you’ll have to have an investigative mind with a meticulous eye for detail.

• Bachelor’s degree or higher in the natural sciences or technical fields such as Mathematics, Statistics, Computer Science, Information Technology or Economics
• A minimum of 2 years experience in the data space
• Experience using data, reports and graphs is essential. Experience working with business intelligence platforms such as Looker, Tableau, Cognos or Qlik would be an advantage
• Refined exploratory data analysis skills
• Demonstrate knowledge of optimising report and query performance
• SQL, Python, Pyspark skills would be an advantage
• A passion for storytelling and data visualisation
• Ability to work independently, as well as within and across multi-disciplinary teams
• Ability to successfully complete projects with large and/or incomplete data sets
• Adaptable and capable of working in fast-paced environments
• Great analytical, critical thinking and problem-solving abilities
• High level of integrity as you will be working with confidential data and information

Life at Luno:

• Forward-thinking and ambitious team that values diversity, hard work, and the continuous quest for excellence.
• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Improve body and mind, with excellent private medical insurance.
• Access to Learnably and our additional learning platforms for your personal and professional development.
• Generous maternity / paternity and even paw-ternity for your furry friend.
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service! Plus the option to buy and sell leave. 
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts.
• Free lunch and snacks.
• 0 fees with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal-opportunity employer and value diversity at our company. We do not negatively discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.