Data Analyst III
Job Description
Who we are Transcarent and Accolade have come together to create the One Place for Health and Care, the leading personalized health and care experience that delivers unmatched choice, quality, and outcomes. Transcarent’s AI-powered WayFinding, comprehensive Care Experiences – Cancer Care, Surgery Care, Weight – and Pharmacy Benefits offerings combined with Accolade’s health advocacy, expert medical opinion, and primary care, allows us to meet people wherever they are on their health and care journey. Together, more than 20 million people have access to the combined company’s offerings.
Employers, health plans, and leading point solutions rely on us to provide trusted information, increase access, and deliver care. We are looking for teammates to join us in building our company, culture, and Member experience who: Put people first, and make decisions with the Member’s best interests in mind Are active learners, constantly looking to improve and grow Are driven by our mission to measurably improve health and care each day Bring the energy needed to transform health and care, and move and adapt rapidly Are laser focused on delivering results for Members, and proactively problem solving to get there About this roleTranscarent is seeking a Data Analyst III to help drive engagement with our products and services among our member base via actionable reporting and insights. As part of our analytics team, you’ll partner closely with marketing and product management to deliver strategic analyses focused on growth, with an end goal of driving engagement and connecting our members to the right healthcare offerings. This role requires exceptional quantitative and critical thinking skills as well as a strong understanding of marketing and product analytics.
This is a high-visibility role and the ability to communicate complex findings and actionable insights clearly to an executive-level audience is a must. In addition, this individual must be able to collaborate effectively across multiple functions and thrive in a fast-paced environment.
What you’ll doCreate reporting and analytics for growth and member marketing, including email and mail campaign reporting and product analyticsDeliver actionable insights around growth opportunities, inefficiencies and user pain points, leading to campaign and funnel optimizationsHelp design and measure performance of marketing tests to improve our targeting, creative, and calls to actionDesign compelling data visualizations in Tableau that empower business leaders to make strategic decisionsBuild end-to-end product and funnel analytics within Mixpanel that provide insight into the user journey on our web and app-based products, from activation to utilization of healthcare servicesProvide requirements on tracking events needed for KPI measurement and feature readouts, working with product and engineeringPartner with data engineering on marketing database schemas and data quality What we’re looking for4+ years of relevant professional experience including 2+ years in marketing or product analyticsProficiency in SQL (Redshift, MySQL)Expertise in dashboard development using BI tools such as TableauExperience with analytics tools such as Mixpanel, Amplitude, or Google AnalyticsFamiliarity with Python or R for complex analysesBachelor’s degree preferably in a quantitative discipline; advanced degree a plus As a remote position, the salary range for this role is:$79,800 – $110,000 USD
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