Data Analyst – Insights

Hello, Truecaller is calling you from Bangalore, India! Ready to pick up?

Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We’re all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that matter.

• Top 20 most downloaded apps globally, and world’s #1 caller ID and spam-blocking service for Android and iOS, with extensive AI capabilities, with more than 374 million active users per month. 
• Founded in 2009, listed on Nasdaq OMX Stockholm and is categorized as a Large Cap. Our focus on innovation, operational excellence, sustainable growth, and collaboration has resulted in consistently high profitability and strong EBITDA margins.
• A team of 400 people from ~35 different nationalities spread across our headquarters in Stockholm and offices in Bangalore, Mumbai, Gurgaon and Tel Aviv with high ambitions. 

We in the Insights Team responsible for SMS Categorization and other Smart SMS features within the Truecaller app. The OTP & bank notifications, bill reminder alerts, and the tab called “Important” are some examples of the Smart SMS features. The team has developed a patented offline text parser that powers all these features. The team’s mission is to become the World’s most loved and trusted SMS app which is aligned with Truecaller’s vision to make communication safe and efficient. Truecaller is already the biggest third party SMS app with over 15 Million default SMS users worldwide. The responsibility of the data scientist /Analysts would be to help the team scale these features across different countries and languages.

As a Data Analyst, you will help us discover the information hidden in vast amounts of data, and help us make smarter decisions and identify opportunities. You will help create extensive dashboards for the team and the organization to leverage while determining the direction of the product, publish insights for the organization, and will also help occasionally with data collection.

Your primary focus will be in data visualization, doing statistical analysis, and building high quality user demographics and user interaction funnels.

You will also focus on creating data pipelines to automate collection, cleaning and aggregation of data.

What you bring in:

•  3+ years of experience doing quantitative analysis (experience working for a Product oriented company is a plus)
• Expertise in querying languages:- SQL is a must, experience in Hive, Spark is a plus
• Expertise in data visualization tools, such as Tableau, PowerBI, Google Data Studio etc.
• Ability to initiate and drive projects to completion with minimal guidance
• Experience with large data sets and distributed computing (Hive/Hadoop) a plus
• The ability to communicate the results of analyses in a clear and effective manner
• Good applied statistics skills, such as distributions, statistical testing, regression, etc.
• Good understanding of A/B experiments and hands-on experience is a plus.
• Good scripting and programming skills & great communication skills.

The impact you will create:

• Apply your expertise in quantitative analysis, data mining, and the data visualisation of data to see beyond the numbers and understand how our users interact with our core products.
• Partner with Product & Engineering teams to solve problems and identify trends & opportunities
• Inform, influence, support and execute product decisions
• Build/maintain reports, dashboards, and metrics to monitor the performance of products
• Analyse massive amounts of data and extract useful product insights
• Creating automated data-pipelines for collecting and aggregate user level data & carrying out ad hoc analysis on a requirement basis

It would be great if you also have:

• Prior experience working with product based startups

Life at Truecaller – Behind the code:  https://www.instagram.com/lifeattruecaller/

Sounds like your dream job?

We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check.

This position is based in Bangalore, India. 

We only accept applications in English. 

What we offer: 

• A smart, talented and agile team: An international team where  ~35 nationalities are working together in several locations and time zones with a learning, sharing and fun environment. 
• A great compensation package: Competitive salary, 30 days of paid vacation, flexible working hours, private health insurance, parental leave, telephone bill reimbursement, Udemy membership to keep learning and improving and Wellness allowance.
• Great tech tools: Pick the computer and phone that you fancy the most within our budget ranges. 
• Do it your way: We work in-office on Tuesdays, Wednesdays and Thursdays with flexibility on the other days.
• Office life: Enjoy your days with breakfast, lunch and a wide range of yummy snacks and beverages, and have fun at our playroom! As well, exciting company parties and team activities such as Lab days, Running team, Geek lunch!

Come as you are: 

Truecaller is diverse, equal and inclusive. We need a wide variety of backgrounds, perspectives, beliefs and experiences in order to keep building our great products. No matter where you are based, which language you speak, your accent, race, religion, color, nationality, gender, sexual orientation, age, marital status, etc. All those things make you who you are, and that’s why we would love to meet you.