Data Integrity Officer – Global Data Management in COO domain

ING’s strategy is built around our purpose: Empowering people to stay ahead in life and in business. We want to make the difference for people and the planet by providing a superior customer experience and putting sustainability at the heart of what we do.

To make this happen, we need solid data governance. Data about customers, products, agreements, transactions, and operations. In ING’s Global CDO (Chief Data Officer) organization, data is our heart. We ensure the bank can use data for decisions, reporting, analytics, modelling and much more because the data is of good quality, is managed well throughout the bank and that uniform policies and processes around our data apply. CDO is a global organization, with people working in Amsterdam, Manilla, Bucharest and many more ING countries.

We are with around 200 data management professionals working on our ambition: making sure data is being treated in a pragmatic, compliant and ethical way! This vacancy is in the Center of Excellence Data Governance and will have a specific orientation towards the CDO Office in our Global Technology function.

This vacancy is posted for the newly formed Data Integrity and Traceability team, within the CoE Data Governance, supporting the Global Data Management promises of leveraging on a global data organisation, simplifying the structures around it, creating focus on the areas that matter the most to the Bank and creating business value by bringing the data organization closer to where it is needed. Global Data Management, together with Global Data Operations and Global Data Delivery & Platforms, represent the three data pillars of a newly established CDO Organisation.

The opportunity- Data Integrity Officer – Global technology

The Center of Excellence Data Governance is a dynamic team within Global Data Management, responsible for activities that support effective data governance at ING. It has a key role in supporting the ING global data management strategy. The main objective of the team is to design the capabilities required to ensure that data is trustworthy, by designing controls to assess the integrity of the data transfers, coming from authoritative sources, by establishing a Data Traceability approach, and that its quality is fully governed according to the minimum requirements established by the Data Management Policies.

As a Data Integrity Officer you will work in one of these three subject areas, contributing to the team backlog, for the design of the governance artefacts supporting these capabilities, and interfacing with other areas of the organization (such as Global Data Operations or Global CDO Offices) to ensure a smooth execution and oversight of the underlying processes. Fostering a culture of continuous improvement, the Data Governance Officer will also be a subject matter expert in these areas, thus contributing to driving these capabilities forward and throughout the entire organisation.

As data integrity officer, it is your responsibility to propagate ING’s data management strategy. You will further:

• Define and maintain Key Controls on Data Integrity, Data Traceability and Quality, including being involved in the Test of Design (ToD) recurring exercises
• Design and/or maintain the governance frameworks for Data Integrity and Data Quality, including design of principles, minimum requirements, roles and responsibilities
• Design techniques to maintain oversight of the adoption and adherence to the frameworks principles and minimum requirements
• Ensure appropriate actions are taken in case of non-adherence to the global governance standards
• Provide requirements to the platform teams for the development of tools enabling the governance principles and minimum requirements
• Design Key Risk Indicators for their inclusion in the Bank Risk Appetite Statement, in collaboration with the Non-Financial Risk department
• Provide subject matter expertise in responding to internal/external audits and awareness/training campaigns
• Support global data functions to embed the governance frameworks in the Bank, by providing guidance on the required minimum elements for compliancy with global standards and procedures

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take responsibility. In turn, we will back you to develop into an even more awesome version of yourself. You are pragmatic and problem-solving, and are able to see the big picture by understanding the long terms implications of certain issues or decisions and while still being able to navigate the underlying details. From complexity, you are able to derive actionable recommendations and solution designs. You are able to distinguish essential from side-issues, and to challenge priorities if you feel these don’t align to our long term goals. You have an affinity for disciplines such as Data Governance (particularly with the importance of regulatory compliance) and Data Quality (particularly with the conceptual approach to Data Quality management, and how this translate into technical solutions). You can communicate effectively and are comfortable working in an international context. Understanding and adapting to ING’s way of working, and priorities set by the various stakeholders in the Bank is key. You are transparent and flexible, able to take initiative yourself.

As data integrity officer you bring data management experience and enthusiasm around data to ING. You further have:

• a passion for technology, data and data governance;
• a master’s degree, preferably with a data (governance) background and some technical understanding of data quality
• a minimum of 5 years’ experience in an area as mentioned above;
• the capability to master complex materials and translate them into understandable content;
• an excellent understanding of the English language; understanding of Dutch is a plus;
• an outgoing personality; you can connect with many stakeholders (incl. Sr. management) and liaise easily;
• a self-starter mentality. A half word is enough to get you going!
• Understanding complex IT landscapes while bridging the gap towards less technical Users Experience in stakeholder management
• Experience in Data Quality measurement, reporting and improvement
• Awareness of data related regulations and/or experience with data governance implementation of such regulations
• Strategic orientation, ability to understand the Business context in which the data solutions are being developed and designed to ensure alignment with relevant data management strategies.
• Collaboration and Influencing: able to demonstrate the ability to build meaningful relationships in a large and complex enterprise across functions, levels and geographic boarders. Must be skilled in communicating complex ideas and solutions, at all levels of the organisation, and must be open to feedback and ideas from others.

This is what we offer you

• a competitive salary.
• a pension scheme, 13th month salary, Individual Savings Contribution being 3.5% of your gross annual salary, 8% holiday payment and a mobility card;
• a 36-hour working week and around 25 vacation days (depending on your actual working hours);
• office days in our beautiful Cedar office in Amsterdam, flexible working hours as well as remote work options;

How to apply

Ready to apply? Use the link below to upload your motivation letter and CV. If successful, you will be invited to two interviews so we can get to know you as a potential new colleague, and you can get to know us as a potential employer.