Data Quality – Associate

The Human Resources & Data Analytics(HRDA) is a centralized global team responsible for all aspects of data strategy, governance, reporting and analytics for workforce data. We have a vision to help make individuals, teams, and businesses at JPMC among the most engaged and productive in the world. Our mission is to create workforce insights that allow leaders to make evidence-based people decisions that help drive measurable business outcomes. The HRDA team serves the critical role of supporting all facets of the data program implementation, including Data Quality, Data Privacy, Data Security and Data Governance.

The Associate will be responsible for managing our Data Quality program. This position requires a strategic thinker with a keen eye for detail and a commitment to maintaining the highest data standards.

Key Respo9nsibilities:

• Manage overall Data Quality program within Human Resources, ensuring compliance with JPMC Firmwide standards and requirements
• Summarize and communicate DQ program status to business and technical partners by facilitating partner meetings to review issue status, root cause, solution recommendations, impact for prioritization, blockers and escalation
• Develop and implement strategies for proactive data quality management, identifying opportunities for improvement and preventing data issues.
• Oversee end-to-end data quality issue management including
  • Build and support data monitoring processes to identify data problems
  • Analyze data problems to triage, assess impact and determine root cause
  • Track data quality issue lifecycle and collaborate with appropriate business and technical teams to implement tactical data fixes and long-term strategic issue resolution
  • Maintain issue and monitoring scripts inventory, to ensure appropriate prioritization and timely delivery
• Oversee the creation and maintenance of data quality dashboards and reports, providing insights and transparency into data quality metrics and trends.
• Lead the Data Quality communication program, ensuring all stakeholders are informed about data quality policies, standards, and issues.
• Manage a team, providing guidance, support, and development opportunities to team members.

Required skills and capabilities:

• Bachelor’s Degree in Information Technology, Data Science, Business Administration, or a related field or equivalent experience. Advanced technical degree or MBA a plus, but not required
• Minimum of 5 years of experience in data quality, data governance, or a related field, with at least 2 years in a team leadership role
• Strong understanding of data quality principles, methodologies, and tools.
• Advanced analytic and problem-solving skills, including business process and root cause analysis, solution identification, and interpret various input, build requirements, and partner to solve business problems
• Advanced knowledge of query writing and execution using SQL ; Experience with Big Data tools, such as Python, Spark, etc. a plus
• Experience with reporting platform products like Alteryx, Tableau, and Business Objects
• Intermediate to Advanced knowledge of Microsoft desktop productivity tools (Excel, PowerPoint, Visio, Word, SharePoint)

Preferred skills and capabilities:

• Knowledge of HR systems and processes is a plus
• Demonstrated ability to lead and manage a team effectively, fostering a collaborative and results-driven environment
• Experience defining and managing business process or data controls from an Operations, Tech, or Risk point of view.
• Strong communication skills (both written and verbal). Ability to communicate business and technical concepts to both expert and novice audiences, and to all levels of the organization
• Negotiation skills to meet customer needs while balancing workload and priorities
• Global stakeholder management experience, with the ability to engage and influence stakeholders at all levels.
• Team player and collaborative mindset

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.