Data Science Specialist

Locations available

Ipswich, Birmingham & Belfast

Why BT?

We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers – those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.

Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation, and competition we face are tougher than ever before. So, if you have the drive, optimism, and resilience to help propel us forward we’ll offer great personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.

Key purpose of the role

Data Science Specialist; Data Team; Network Application Services

If you’re as excited as we are about using data to drive positive change and build an outstanding customer experience, this may be the role for you!
We’re looking for hardworking and intelligent individual to fill the Data Scientist in the Data Team in Network Application Services (NAS), using data science techniques to measure service performance and influence change for our Networks, ensuring our customers have the best experience. You’ll be in a team of Data Engineers and Data Scientists, working closely with other teams across all of our organisation to successfully derive insights and benefits for the business, supporting Broadband, TV, Mobile, Digital Voice. 

What you’ll be doing

• Focus on the delivery of business value to our customers through successful data products and services aligned with our BT Group strategic vision. You’ll be creating the innovative insights that help us deliver on the team’s vision.  
• Work alongside the squads in the Data Team; deriving innovative and new insights from our extensive data sources that support exceptional customer experience and service improvements. 
• Collaborate with cross-functional teams and engage with stakeholders to align data science priorities with organisational goals, ensuring effective communication, articulating the benefit of your insights and recommendations.
• Work to the agile principles of openness, transparency, and communication to continuously develop and nurture strong working partnerships with business stakeholders and encourage the squads within the team to become closer to our customers and stakeholders.
• Stay current with emerging technologies, methodologies, and tools in the data science and AI domain, ensuring the team is leveraging the latest techniques to drive innovation. 

Skills expected for the role

• Proven experience in developing and deploying machine learning models, statistical analysis, and other data science techniques to solve business problems. 
• Experience bringing live services using machine learning and python to production.
• Experiment daily to quantify the performance of existing algorithms and new opportunities in our Networks domain. 
• Excellent communication and presentation skills in order to work with stakeholders to understand the business problems and come up with innovate solutions.
• Knowledge of using machine learning frameworks and predictive modelling
• Proficient in data science tools and programming languages such as Python, R, SQL, and familiarity with cloud platforms; such as AWS and Google Cloud.
• Empathy of our customers, we put the customer at the heart of everything we do. We create products and services that enable our internal and external customers to get the most from our data in a way that works for them. 

Benefits

Tailored training and development opportunities to continue to build your career
25 days’ annual leave (not including bank holidays), increasing with service
Life Assurance
Pension scheme – If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10%
Direct Share scheme
Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
50% off EE mobile pay monthly or SIM only plans
Exclusive colleague discounts on our latest and greatest BT broadband packages BT TV, including TNT Sports and NOW entertainment
Shared Parental leave – maximum amount of leave you can share with your partner is 50 weeks
3 volunteering days per year
Access and involvement with our incredible 11 People Networks including Able2 network, Careers network, Ethnic diversity network, Gender equality network and Pride network

Equality

As part of an ongoing drive to ensure equality when interviewing, please note that if you are invited to an interview, you will be provided with the interview questions ahead of time to ensure fairness across all interviews. 

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. 

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.  

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON’T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement on the Job Description, please apply anyway – you may just be the right candidate for this or other roles in our wider team.