Digital Document Services – Reference Data Analyst

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area?  Now, it is your opportunity to join our Digital Document Services (DDS) team under Corporate and Investment Bank Operations and support documentation management functions for businesses throughout the Corporate and Investment Bank business.  To adhere to the Data Risk Management Policy, DDS is implementing a common global operating model for the end-to-end lifecycle of client documentation across Corporate and Investment Bank inclusive of people, process, and technology while continuing to support our business partners and meet regulatory requirements in a controlled manner.  

As a Reference Data Analyst within Digital Document Services team, you will be responsible for the implementation of maintenance, storage, retention, retrieval and destruction of records and documents.  In addition, you will drive the implementation and execution of Global Digital Document Services mandates and objectives.

Job responsibilities:

• Consolidate all Line of Business (LOB) files by Client Level
• Organize, read, label, index, inventories and file each document by file level in the respective filing room
• Understand documentation processes in details and actively challenge status quo
• Possess general understanding of and execute internal Digital Document Services guidelines, Records Management Policies (as well as related internal procedures and standards) in accordance with local and global principles. 
• Review the records submitted by Clients, Business or Operations partners for accuracy / completeness / compliance with internal procedures and local regulations
• Provide operational support to supply audit / compliance / regulator with query handling, documentation, analysis as required
• Design, monitor, review and develop efficient record filing schemes, systems and workflow by working closely with multiple functions and teams for thorough identification of documentation related responsibilities
• Ensure Standard Operating Procedures are updated reflecting the latest process.
• Prepare Management Information System as required by senior management 
• Identify and communicate business partner requirements and escalate outstanding issues in a timely manner

Required qualifications, capabilities, and skills:

• At least a Bachelor’s Degree in Business, Finance, Technology, Information Systems or related disciplines
• At least 2 years of experience in data analytics and/or risk management
• Excellent communication skills – verbal, written and technical (e.g. PowerPoint)
• Ability to present concise, direct and timely communications to management and key partners.
• Fluency in English and Bahasa Indonesia, both written and verbal
• Strong computer skills and proficiency in Microsoft Office notably Excel (Pivot table and vlookup) and SharePoint 
• Detail-orientated and being able to act in accurate, meticulous and time-conscious manner
• Ability to multi-task, identify priorities, work independently as well as part of a team and excellent execution mentality
• Must be a self-starter with the motivation, demonstration of initiative, and ownership mentality to think outside of the box as necessary

Preferred qualifications, capabilities, and skills:

• Data Management skills will be an advantage
• Knowledge/skills of machine learning/data science theory, techniques and tools will be preferred
• Possess sense of urgency, ownership, excellent analytical and problem-solving skills, ability to synthesize large amounts of information and propose recommendations
• Previous experiences related to or a deep understanding of local regulations on records management requirement would be an advantage, but not mandatory

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.