Digital Product Manager – Observability
Job Description
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Architecture Compute, and Engineering organization provides a transformative platform ecosystem with a comprehensive set of capabilities that empowers end users and digital product teams to innovate seamlessly and drive growth for Allstate through the Consumer Connected Cloud mission. This ecosystem aims to provide an absolute frictionless experience for our user community.
As a Digital Product Manager in the ACE organization, you’ll be contributing towards defining, delivering, and managing the lifecycle of one or more products ensuring they meet the needs of the customers and align with the company’s strategic goals. This role requires a blend of strategic thinking, technical understanding, and business acumen.
A career as a Digital Product Manager is both challenging and rewarding, offering the opportunity to innovate and shape the future of digital products. Ideal candidates are strategic thinkers with strong technical and communication skills, capable of driving product success in a fast-paced environment.
Key Responsibilities (All Levels)
Lead the strategy, roadmap, and execution of digital observability and monitoring products, ensuring alignment with engineering and operational goals.
Collaborate with cross-functional teams to define product requirements focused on end-to-end observability practices covering log analytics, metrics, traces for application, infra, database and network monitoring.
Drive adoption and continuous improvement of observability and event notification platforms to enhance system reliability and performance insights.
Analyze user feedback and telemetry data to prioritize features that improve troubleshooting workflows and reduce mean time to resolution (MTTR).
Stay current with industry trends in observability, SRE practices, and monitoring technologies to inform product innovation and differentiation.
Experience using tools like Datadog and AppDynamics
Qualifications (All Levels)
• Experience with Agile methodologies and product management tooling
• Technical Skills: Understanding of development processes, human centered design, UX/UI design, and digital marketing
• Analytical Skills: Proficiency in data analysis and interpretation to inform product decisions.
• Communication Skills: Excellent verbal and written communication skills.
• Leadership: Proven ability to lead and inspire cross-functional teams.
• Problem-Solving: Strong problem-solving skills and creativity in finding solutions.
• Experience in networking, identity management solutions, infrastructure as code, automation, data analytics, or cloud solutions preferred.
• Product experience in End User, Network, Compute, or Platform as a Service preferred.
Additional Responsibilities & Qualifications (Sr. Cons II)
• Operates as a product manager with minimal guidance; can act as a practitioner in low complexity products
• Conducts appropriate product ceremonies
• Influences product direction, backlog, & roadmap
• 3+ years of product management experience.
Additional Responsibilities & Qualifications (Lead)
• Operates and drive the product strategy & roadmap independently
• Demonstrates refined & more advanced product management skills
• Influences across product management peers within the product family, as well as across the product managing engineer & platform consultant
• 5+ years of product management experience
Additional Responsibilities & Qualifications (Expert)
• Will lead a product of significant scope & complexity
• Influences across product management peers across the ACE organization, as well as influencing the engineering & architecture trades as well
• Drives optimization of product ceremonies for maximum efficiency of the product team
• Operates as a ‘coach’ within our organization partnering & mentoring early-in-trade product management peers across the ACE and broader technology organization; a known expert in the organization
• 7+ years of product management experience.
Skills
Agile Methodology, Analytics, AppDynamics, Business Case Analyses, Cross-Functional Teamwork, Database Monitoring, Datadog, Log Analysis, Mean Time to Repair (MTTR), Network Monitoring, Product Management, Product Roadmapping, Product Strategies, Roadmapping, SRE Observability, Systems Thinking
Compensation
Compensation offered for this role is $104,000.00 – 187,625.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
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