Director, Business Analytics & Insights

Job Description

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress.

Our platform unites teams and organizations, breaking down barriers and redefining what’s possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued.

Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

An overview of this roleYou’ll serve as the senior analytics partner to GitLab’s finance and executive teams, shaping how data informs our most important strategic decisions. Today, insights live in many places and leaders often have to stitch together views of performance, markets, and risk on their own. You’ll change this by building clear, executive-ready analytics that connect operational data to business outcomes and long-term strategy.

Your focus will be on designing sophisticated analytical frameworks, elevating how we measure the business, and turning complex data into simple, actionable recommendations for our CFO, VP Finance, FP&A team, and other senior leaders. You’ll report to the VP Finance and operate as a team leader, building and leading a small, high-performing Business Analytics & Insights team while staying hands-on across SQL, statistical analysis, and data visualization. In your first year, you’ll establish the core set of executive dashboards, strategic KPIs, and analytic tools that GitLab’s leadership will rely on to run the company, evaluate new opportunities, and allocate resources with confidence.

You’ll help transform data from a byproduct of our operations into a strategic asset that guides the future of GitLab. What you’ll doPartner directly with the CFO, VP Finance, and FP&A team to deliver high-impact analytical insights that inform strategic financial and business decisions.

Design and execute sophisticated analytical frameworks to evaluate GitLab’s financial performance, unit economics, market opportunities, and strategic options. Translate complex financial, operational, and statistical analyses into clear, concise, and actionable recommendations for executive audiences, especially finance leaders. Develop, maintain, and continuously improve executive-level dashboards and reporting that provide real-time visibility into key financial metrics, strategic KPIs, and business trends.

Lead and develop a team of 3 direct reports, owning end-to-end delivery of high-priority analytics projects while remaining deeply hands-on with analysis, modeling, and visualization. Collaborate cross-functionally with central data, finance, product, marketing, sales, and engineering teams to connect data from multiple sources and deliver integrated, company-wide insights. Build strong, trusted relationships with C-level executives and senior leaders by anticipating information needs, proactively surfacing insights, and following through on commitments.

Present analytical findings and strategic recommendations with clarity and impact, tailoring your communication style to non-technical executive stakeholders and cross-functional partners. Help shape best practices for how GitLab uses SQL, statistical analysis, and data visualization tools to understand performance, identify trends, and support data-driven financial decision making. What you’ll bringExtensive experience in management consulting, investment banking, analytics, data science, or similar fields, with a focus on solving complex business problems and supporting senior finance leaders.

Expert-level proficiency in SQL, statistical analysis, and data visualization tools (we use Tableau), along with experience working with modern data platforms and tools (we use Snowflake, dbt, GitLab, and others). Proven ability to design, execute, and operationalize analytical frameworks that inform C-level decision making, measure business performance, and support strategic financial planning. Exceptional communication and data storytelling skills, including the ability to translate complex analytical findings into clear, concise, and actionable recommendations for non-technical stakeholders.

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