Director – Cyber Automation & Metrics

Join our team at SVB Global Services India LLP hereinafter referred to as First Citizens India– an organization that has built a legacy of strength, stability and long-term thinking that has spanned generations. Our parent company, First Citizens BancShares, Inc. is a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500™.

Situated in the vibrant city of Bengaluru, we play a crucial role in driving the success of our parent company and its subsidiaries.

At First Citizens India, our team brings together diverse backgrounds and rich experiences to deliver excellence across key business functions. Our commitment to innovation and collaboration makes us the preferred partner in navigating the dynamic and fast-growing digital landscape.  We believe in diverse, equitable and inclusive working environment because we understand that when all our differences converge, we create a synergy that enhances associate and customer relationships and drives innovation of our products and services.

Job Description:

About the job-

The Director Cyber Automation and Metrics will protect the bank by providing timely response to cyber security threats, incidents, and requests for investigations using industry leading tools and practices. This leader will focus on Security Orchestration, Automation and Response (SOAR) tools to create alert content, data enrichment, playbooks, runbooks, and/or process improvements to streamline investigations and provide accurate and consistent documentation and response to security events. The leader will continuously train and develop training material for junior analysts to be apprised of emerging technologies, threats, attacks, and countermeasures.

The Director Cyber Automation and Metrics will be responsible for developing, implementing and monitoring a strategic, comprehensive enterprise cybersecurity and IT risk management program. The Director, Cyber Automation and Metrics will provide the vision and leadership necessary to manage the risk to the organization and will ensure business alignment, effective governance, system and product availability, integrity and confidentiality. This position reports to Chief Information Officer in India(CISO).

Once here you will-

This position will manage multiple verticals: Automation, Metrics, Analytics, AI

·Lead from the front as a hands-on subject matter expert, architecting and crafting scalable solutions, and driving data excellence across the organization

·Architect a full ML Platform and build out the infrastructure to support scalability

·Provide collaborative leadership to build out the AI function, MLEs, MLOps and Data Engineering

·Collaborate with stakeholders and project managers to turn business goals into technical solutions

·Define best AI/ML driven practices and AI lifecycle

·Oversee model training and optimization

·Coach and mentor our team as we build scalable data and machine learning solutions

·Build and deploy end to end ML models and leverage metrics to support predictions, recommendations, search, and growth strategies

·Inform and deliver on ambitious product roadmaps to accelerate growth

·Understand business requirements and existing system designs, security applications and guidelines, etc.

·Work with various SME’s in understanding business process flows, functional requirements specifications of existing system, their current challenges and constraints and future expectation.

·Streamline the process of sourcing, organizing data (from a wide variety of data sources using Python, PySpark, SQL, Spark) and accelerating data for analysis.

·Support the data curation process by feeding the data catalog and knowledge bases.

·Create data tools for analytics and data scientist team members that assist them in building and optimizing the data products for consumption.

·Work with data and analytics experts to strive for greater functionality in the data systems.

·Clearly articulate data stories using data science, advanced statistical analysis, visualization tools, PowerPoint presentations, written and oral communication.

·Manage technical, analytical, and business documentation on all data efforts.

·Engage in hands on development and work with both onsite and offsite leads and engineers.

What you will bring-

·5+ years of hands-on experience designing and implementing elegant machine learning models at internet scale

·High level experience in AI/ML fundamentals

·Strong background in software

·Up-to-date knowledge of AI/ML technologies and their trends, including various libraries and tools

·Built feature stores and auto ML capabilities

·End to end ML work and deploying of models

·Knowledge of how full stack SaaS products work, scale and perform

·Commercial experience building architecture on AWS

·Expertise with cutting edge technologies such as transfer learning, unsupervised feature generation, meta-learning, generative text models, computer vision, sensor fusion, or reinforcement learning

·Proficient in deep programming to implement solutions in production

·Advanced data science and mathematical skills (e.g. PhD in computational modeling, machine learning, statistics, computer science)

·Experience with modern databases, cloud environments, and data ecosystems

·Experience defining and leading large-scale projects with multiple stakeholders

·Experience within a leadership role where you have proven success with building and maintaining teams

·5+ years of experience in building data engineering pipelines on both onpremise and cloud platforms (Cortex XSOAR, Azure, Snowflake, Databricks)

·Knowledge of Cybersecurity, IT infrastructure and Software concepts.

·Knowledge of IT Asset Management, ITIL, Incident workflows, signals processing practices will be a plus.

·Experience with ELT/ETL tools like dbt, Airflow, Cribl, Glue, FiveTran, AirByte, etc.

·Experience with Source Code Management tools such as AzDevOps, GitLab, GitHub

·3+ years of experience using data warehousing / data lake techniques in cloud environments.

·3+ years of developing data visualizations using Tableau, Plotly, Streamlit

·Strong experience coding in Python, PySpark, SQL and building automations

·Experience on capturing incremental data changes, streaming data ingestion and stream processing.

·Experience in processes supporting data governance, data structures, metadata management.

·Experience with Terraform is a huge plus

·Solid grasp of data and analytics concepts and methodologies including data science, data engineering, and data story-telling

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Knowledge (Preferred)

• Cybersecurity best practices and trends
• Cybersecurity Incident Response Lifecycle and methods
• MITRE ATT&CK Framework
• Cybersecurity risks and controls
• Networking and TCP/IP protocol
• Windows and Linux operating systems
• Cybersecurity architectures and methodologies (Defense in depth, Kill-Chain, NIST, OWASP, etc.)
• Amazon Web Services
• Indicators of Compromise (IOC) and Tactics Techniques and Procedures (TTP)
• Python
• Splunk SPL

Skills(Preferred)

• Analyze application, system, and security logs from any log source
• Document forensic investigation and research findings
• Demonstrate clear written and verbal communication
• Work well independently without in-person supervision
• Collaborate with team members across separate geographic locations
• Work well under pressure of cybersecurity incidents
• Build relationships with individuals across the organization
• Read and write scripts in python, javascript, splunk spl, regex, powershell, or perl, etc.

Competencies(Preferred)

• Analytical problem solving mindset with an ability to deconstruct complex issues with unbridled curiosity
• Team orientation
• Strong work ethic
• Critical thinking
• Initiative for continuous learning
• Confidence
• Self-starting mindset

Required Education and Experience

• Bachelor’s degree or equivalent education in a technical field (cybersecurity, information technology, computer science, computer engineering, etc. )
• Minimum 16 years experience in Security Industry
• Minimum 10 years management experience in cybersecurity
• Experience in the banking or financial industry
• Experience using security orchestration automation and response technologies (SOAR)

Equal Employment Opportunity

SVB Global Services India LLP hereinafter referred to as First Citizens India is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive, equitable and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy covers all employment processes such as recruitment, hiring, compensation, benefits, promotions, learning opportunities, and other applicable employment terms for all qualified applicants and employees.