Director of Business Intelligence (Sales Operations)

Job Title: Director of Business Intelligence (Sales Operations)

Locations: Santa Monica, Chicago, Nashville, New York  

The Company 

Metropolis is an artificial intelligence company that uses computer vision technology to enable “checkout-free” experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just “drive in and drive out.” We envision a future where people transact in the real world with even greater ease than experienced online. Tomorrow, we will power checkout-free experiences anywhere you go. 

The Role 

Metropolis is seeking a Director of Business Intelligence (BI) to lead the team responsible for data analysis, market research, and insights generation from sales and deployment data to inform strategic decision-making. Additionally, you will oversee a team that manages the underwriting processes for the sales team, ensuring accurate risk assessment and pricing strategies to support revenue growth. You will collaborate with cross-functional teams to align BI efforts with overall business objectives and sales strategies. Reporting directly to the Senior Director, Sales Operations, role revolves around orchestrating the strategic and operational aspects of sales within the organization 

Responsibilities: 

• Develop strategies to improve sales performance through data analysis and insights derived from business intelligence (BI) tools. This involves collaborating with the sales team, senior management, and other departments to align BI initiatives with overall business objectives.  
• Identify areas for process improvement within the sales operations, such as lead generation, pipeline management, and sales forecasting. 
• Implement best practices and automation solutions to streamline workflows and increase efficiency. 
• Oversee the management of sales data and ensure its accuracy, completeness, and security. 
• Drives continuous improvement and innovation within the business intelligence function to support the company’s growth and competitiveness. 
• Oversee the management of the sales pipeline, ensuring its accuracy, health, and alignment with revenue targets. 
• Develop and maintain sales KPIs, dashboards, and reports to monitor performance, track progress against goals, and provide actionable insights to stakeholders. 

Qualifications: 

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field; Master’s degree preferred. 
• Seasoned professional with a strong background in sales operations or related fields, ideally with 7-8+ years of experience. 
• Ability to demonstrate leadership skills, particularly in overseeing business intelligence teams and driving data-driven decisions and processes.  
• Expertise in underwriting processes, including risk assessment and pricing strategies, with a proven track record of supporting revenue growth. 
• Proficiency in BI platforms such as Tableau, Power BI, QlikView, or similar tools. 
• Strong analytical and problem-solving skills with the ability to interpret complex datasets and generate actionable insights. 
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders across departments. 
• Strong business acumen and the ability to align BI initiatives with organizational objectives. 
• Certifications in BI and data analytics (e.g., CBIP, Microsoft Certified: Data Analyst Associate) are a plus. 

When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base pay for this position is $175,000.00 – $200,000.00 annually. The actual base pay offered is determined by a number of variables, including, as appropriate, the applicant’s qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base pay is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a bonus plans and more.