Googler Experience Operations Specialist, Scaled Operations Management

Job Description

Minimum qualifications:Bachelor’s degree in Human Resource, Business or a related field, or equivalent practical experience. 5 years of experience working with C-level executives and cross-functionally across all levels of management. Preferred qualifications:Experience managing HR supplier’s performance.

Experience with operational service support. Understanding or experience in designing and implementing HR processes including tools and systems. Effective problem-solving skills and proven ability to work collaboratively to find solutions. Strong operations mindset and proven ability to analyze performance based on data and metrics.

Excellent user facing skills with a strong escalation management record. About the jobA problem isn’t truly solved until it’s solved for all.

That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres.

It’s your job to coordinate the players and keep them up to date on progress and deadlines. This role is a 12 month contract position. People Operations strives to revolutionize human resources the same way that Google has revolutionized search.

We are helping to find, grow and keep the remarkable assemblage of talent who are our Googlers. We are the team at Google that delivers extraordinary, hire-to-retire experiences for Googlers in the moments that matter most.

We deliver end-to-end global HR processes (with regional nuance where needed) that are personalized and delightful for applicants and Googlers. Made up of equal parts HR professionals, former consultants, and analysts, we’re the advocates of Google’s culture and values, partnering with our business leaders to help them build their organizations and make sure all people’s decisions are based on data. As Google grows, so do the operational complexities, compliance risks, and cultural nuances that are unique to the markets, sites, countries, and regions where Googlers work.

To address these complexities, our HR teams offer a structured, location-based approach for delivering HR support. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google’s product portfolio possible.

We’re proud to be our engineers’ engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible. The US base salary range for this full-time position is $108,000-$155,000.

Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

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