Head of Data Operations – RTB

Company Description

The world of investment is changing. Our vision at Legal & General Investment Management is to create a better, more sustainable future through responsible investing. We work in partnership with our clients around the globe to deliver positive long-term outcomes, while rising to the challenges of a rapidly changing world. Our clients include institutional pension funds, financial institutions, local authorities and sovereign wealth funds. To meet our clients’ complex and evolving investment needs, our investment strategies cover a broad array of asset classes and styles, including equities, bonds, property and alternatives, as well as multi-asset funds. We’re focused on continuously innovating our investment products, maintaining our reputation as experts across all asset classes, and striving to build a more responsible and sustainable future.

Job Description

Legal and General Investment Management’s Data Operations team are currently looking for a new Head of Data Operations, reporting into the Global Head of Data Operations, to manage the existing team. This role will see you lead the data operations team which provides an internal service to many areas of the business around subjects such as data quality, management, processes, and risk in order to ensure that individual teams and business units are upholding newly deployed data policies and are providing and being provided with the most accurate and informative data and are receiving the necessary support to do so.

You will be running the cross functional team of 30 people, both on shore and offshore working from our London office on a hybrid basis and be instrumental in the growth of this team as demand for the internal data service from the rest of the business increases.

What you’ll be doing

• Taking accountability for ensuring the timely processing activities in line with market, regulatory and internal deadlines. Proactively working with LGIM stakeholders, Outsource Provider, and 3rd Parties to ensure activities are completed.
• Monitoring the daily & weekly KPI / KRIs and escalate issues accordingly.
• Managing operational risk and issues within team and outsourced provider, regularly reviewing, and identifying further opportunities for risk mitigation; ensuring all functional procedures are in line with policies and regulatory requirements and informing senior management and stakeholders.
• Identifying continuous improvement opportunities to improve upon the service being provided.
• Maintaining and improving upon service delivery with Legal and General Retail
• Taking accountability for small change, collaborating with other leads to ensure alignment and consistency.
• Collaborating with VDM/SRM in relation to service received from vendors to drive better outcomes
• Managing, motivating, and developing employees at all levels, in a manner that is consistent with the company’s policies and procedures including the Partnership Agreement, to maximize the performance of the area.
• Striving for excellence in people management, displaying an empathic management style, leading by example, and using this to coach and support a team expected to deliver high standards.

Qualifications

• In depth experience in data management, data operations, data management consulting within the Financial Services industry
• Strong project management skills, with a focus on interdepartmental communication
• Strong interpersonal skills: proven team player who can engender credibility and confidence within and outside the company
• Effective leadership, people management, and team building
• Results-oriented work ethic and a positive attitude
• Coach the team in strategic, operational and project management skills
• Build and implement Data Services aligned to our agreed data strategy.
• Introduce ways to ensure the quality and completeness of the data services, while simultaneously delivering scalability and sustainability
• Experience in creating structure and processes needed across a team to ensure services are delivered within control and risk parameters.
• Experience working on long term Data Operations vision.

Additional Information

The brand with the brolly is choosing today to change tomorrow.

Since 1836, we’ve grown to become one of the world’s largest asset managers, homebuilders, pension providers and insurance brands. 

We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders – helping to shape a better future for society and the planet.

We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.

At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.

Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?

Great minds don’t have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation.

We don’t just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve.

We think it’s important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow.

We all work differently, and have different needs, which is why. we’re always open to discussing flexible working arrangements. Likewise, we’re committed to finding reasonable accommodations for candidates with specific needs during our recruiting process.

So whoever you are, wherever you are, whatever your story, we’d love to hear from you.