HMIS Analyst

Job Description

ABOUT ALL CHICAGO:All Chicago MHH’s mission is to unite our community and resources to provide solutions that ensure and sustain the stability of home. On any given night, nearly 12,000 Chicagoans do not have a place to call home. These are our neighbors and together we can ensure that we all have stable homes.

All Chicago MHH prevents and ends homelessness through emergency financial assistance, community partnerships, data analytics, and training and research. We strengthen our community’s collective efforts to prevent and end homelessness, guided by a vision of impact, influence, and inspiration. As our name implies, All Chicago MHH brings together homeless service providers, non-profit partners, donors, and people with the lived experience of homelessness in a strategic effort to make homelessness history in Chicago. All Chicago manages the Homeless Management Information System (HMIS), a system which manages data on Chicagoans experiencing, or at risk of, homelessness and the services they receive.

Our team supports more than 1000 individuals with training, helpdesk services, and running and interpreting reports. Chicago also leverages this data to drive allocation decisions, set strategy and policy, and monitor progress toward ending homelessness.

We bring a sense of collaboration to our work and actively seek solutions through partnership! Come to work with passionate, like-minded colleagues in a supportive environment as we help end homelessness. Learn more at www.

allchicago. org. Position Summary:The HMIS Analyst is a key member of the HMIS team.

The team works with the community to provide HMIS system administration, create reports and data extracts, conduct in-person training and provide technical assistance for users across the Chicago Continuum of Care (CoC). The HMIS Analyst helps ensure that HMIS is responsive to the application and data needs of the community.

The responsibilities of the HMIS Analyst include providing technical expertise to the CoC community in utilization of the HMIS application, understanding the HMIS and other data sources utilized by the CoC, translating report and data requests into specifications, and testing and validation of the results. Position responsibilities and work volume will be established and evaluated through ongoing supervision, annual reviews, and the development of an annual professional development plan. Position Responsibilities:Report and Data Request Analysis and SpecificationProvide solutions for report and data requests.

Work with requesting partners to understand requests and document requirements. Collaborate with requestor and help desk/operations teams to ensure completeness of requirementsDocument any data anomalies, deficiencies, or other issuesDocument data sources and required joins and integrations among data sourcesInclude report, spreadsheet, graph/chart, or data table mock-upInclude expected results and test plan to verify resultsPursue additional training or knowledge as needed to accomplish the above activitiesProactively identify consistent barriers or data quality issues and work with the Senior Manager of Information Services to identify solutionsTrain internal and external users on reports and data extractsManage report and data source inventoryRemain knowledgeable about current Data Standards, HMIS application and data changes, CoC-specific uses of data, and other relevant topics through independent study, relevant workshops, and conferencesUpdate reports and data requests based on HUD Data Standards ChangesPrepare and maintain data dictionary for common data definitions for the CoCPrepare and maintain a catalog of data sources and fields used for data selection and content, and the use cases for such dataPrepare and maintain a catalog of reports and data requestsEnsure verification and validation of all data sources and data transformsProduce and provide documentation on content, context, and proper use of reports and data requestsAdministration & SupportAssist Help Desk as necessary to address more complex support requestsPerform advanced administration and maintenance of HMIS applicationEvaluate system updates to determine impacts and make necessary preparations for implementationAdministration of some internal and external data sources other than HMIS systemManage projects related to areas of responsibilityContribute to the development and maintenance of documentation related to application utilization, policy & procedure, privacy & security, and data use & disclosureOther TasksKeep current on trends and best practices in training and develop tools as neededActively participate in staff and department meetingsOther duties as assignedRequirementsSuccessful candidates will demonstrate commitment to preventing and ending homelessness in Chicago and will have the following: 2 years of overall relevant work experience or a college degree in Information Systems, Computing, Social Sciences or a related field1 year of experience with a Homeless Management Information System, such as WellSky Community Services or equivalent1 year of experience in report design and implementation using tools such as SAP BusinessObjects Web intelligence, Microsoft SSRS Report Builder, or equivalentExperience in defining and performing quality assurance tasks including mass testing and validation of data resultsGood working knowledge/skills with Microsoft Office products including, but not limited to Excel, Word, PowerPoint, Outlook, and AccessExcellent communication skills; ability to convey information in a clear and concise mannerSelf-motivated with the ability to prioritize, meet deadlines and manage changing prioritiesProven ability to be flexible and work hard, both independently and in a team environmentWillingness to work occasionally outside of normal business hours and to take on more responsibilities as assignedA strong work ethic, integrity, and the highest ethical standards are expectedTo Apply:Apply online with cover letter, resume, and salary range requirementBenefits:We offer a comprehensive benefits package which includes medical, dental, vision insurance, and disability, employer-matched retirement plan, paid leave, and more

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