Insider Threat Project Manager

Job Description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere.

It takes a unified team committed to our core values to achieve this goal. Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You Will Make:The Project Manager (PM) for Airbnb’s Insider Threat Investigations Program acts as a dedicated project leader focused on strategic coordination, delivery, and ongoing improvement of projects and initiatives related to insider risk prevention, response, and remediation.

This role draws on advanced project management skills and coordination to protect Airbnb’s data, assets, and reputation from internal threats, and is responsible for driving program accountability through rigorous metric tracking and effective stakeholder reporting. A Typical Day: Strategic Program LeadershipLead design, rollout, and continuous improvement project coordination and execution of the Investigations Program across global teams, embedding strategic vision and operational excellence.

Develop and update insider threat prevention frameworks and response protocols tailored to evolving business needs. Operates independently as a program and project leader on highly complex, multi-region initiatives with significant organizational impact. Track, analyze, and report Investigations program goals, OKRs, and KPIs relating to insider threat prevention and investigations, leveraging data-driven insights to optimize outcomes and inform program adjustments.

Own the creation, maintenance, and delivery of robust metrics dashboards and reporting documents, ensuring transparency into program performance for leadership and key stakeholders. Project & Incident ManagementOwn the planning, onboarding, and competency cross-functional incident management training (e. g.

, updating new cross-functional workflows, training rollouts, process enhancements), ensuring initiatives meet deadlines, cross-functional training milestones are met, and compliance requirements throughout the lifecycle. Drives strategic remediation planning and leads organizational practices for insider risk management through metric-informed decision making and clear stakeholder engagement.

Manage and track project intake, escalation, resource mobilization, and post-mortem review for continuous improvement. Perform gap analysis and lead improvements in investigation processes, maintaining thorough documentation and legal compliance. Cross-Functional CollaborationFacilitate coordinated reporting and knowledge-sharing between Investigations, Information Security, Legal, Privacy, Talent, and other teams, ensuring all stakeholders are informed and aligned.

Partner with Security Engineering and Security Technical Project Manager(s) (TPM) for joint projects and response planning for major projects and/or major events preparations. Regularly deliver executive-level status updates, comprehensive risk assessments, and tailored stakeholder reports, ensuring clear and actionable communication of program metrics, program strategy, and strategic recommendations. Process & Compliance ManagementDraft, optimize, and enforce policies, procedures, and control frameworks aligned with industry and regulatory standards.

Ensure all project and investigative work adheres to relevant and compliance laws, regulations, and company values. Champions process and tool improvements for measuring and reporting program success. Team Development & CoachingMentor and enable direct and indirect team members, fostering skill development in project management, compliance, and metric-based reporting.

Lead and coordinate cross-functional knowledge sharing, in-person gatherings, and operational review sessions. Resource & Budget ManagementManage program resources and budgets, ensuring optimized allocation to meet evolving program needs and achieve measurable impact. Your Expertise:6+ years professional experience in project management in insider threat investigations, risk management, or related disciplines; minimum 4 years in a project/program leadership role.

EWJD3