Intermediate Fullstack Engineer (Ruby on rails/Vue.js), Monetization Engineering

Job Description

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress.

Our platform unites teams and organizations, breaking down barriers and redefining what’s possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued.

Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

An overview of this roleAs an Intermediate Fullstack Engineer, Fulfillment: Seat Management at GitLab, you will help customers optimize their GitLab investment through intuitive seat assignment, proactive cost management, and seamless user provisioning. You will work at the intersection of product, billing, and infrastructure to build and maintain the systems that manage seat allocation, connect customer subscriptions to enterprise identity systems, and surface accurate entitlement and utilization data to internal teams. What you’ll doDevelop and maintain backend and frontend features and services in Ruby on Rails within the customers.

gitlab. com application, integrating with internal and third-party REST services. Design and extend GraphQL schemas and APIs that securely deliver seat assignments and subscription entitlements to GitLab.

com, GitLab Dedicated, and self-managed instances. Implement and iterate on frontend experiences using Vue.

js, Webpacker, and SCSS to deliver clear, reliable interfaces for applying and managing licenses and other purchased entitlements. Use error tracking and monitoring tools such as Sentry and Grafana to triage, document, and resolve issues across Salesforce, Zuora, and GitLab integrations that impact seat provisioning. Collaborate closely with Product Management, other Fulfillment teams, and partner application teams to clarify requirements, refine solutions, and ship high-quality features that meet compliance needs.

Drive the design and evolution of our seat management and cost control systems to scale with GitLab’s product catalog and customer base, ensuring robust performance, reliability, and test coverage as we expand from manual seat assignment to proactive cost management. Participate in code reviews, provide constructive feedback, and help maintain engineering best practices across the Fulfillment codebase. Support our remote, asynchronous ways of working by documenting decisions and runbooks, sharing context on operational issues, and participating in on-call or incident response as needed.

What you’ll bringProfessional experience developing with Ruby on Rails and modern JavaScript, ideally with Vue. js, demonstrating proficiency in fullstack engineering. Strong expertise in Git and source control systems, with a solid understanding of feature development and deployment workflows.

Experience integrating with external REST services and designing or consuming GraphQL schemas in a production environment. Familiarity working with error tracking and monitoring tools (for example Sentry or Grafana) and using them to identify, debug, and resolve production issues. Experience working with relational databases, preferably PostgreSQL, and a solid understanding of building secure, scalable, and performant web applications.

EWJD3