Intern, Workforce Planning, Systems & Analytics (CCL)

Are you ready to set sail on an exceptional career journey? Carnival Cruise Line is thrilled to announce openings for our 2025 Summer Internship Program—a unique opportunity to make waves in your professional life.

Position: Summer Internship Program – Workforce Planning, Systems, & Analytics Intern
Location: Hybrid in Miami, Florida
Dates: May 12th – July 25th, 2025
Compensation: Competitive hourly wage provided

About Us:
Carnival Cruise Line is a global leader in the cruise industry, renowned for delivering unforgettable experiences at sea. Our Summer Internship Program is your ticket to join us in our Miami, Florida headquarters with a hybrid work schedule. This is an exciting opportunity to dive into the dynamic world of cruising.

Your Journey Awaits:

• Dynamic Exposure: Immerse yourself in our business units, including Human Resources, Revenue Management, Communications, Finance and Accounting, IT, and Marine Operations.
• Hands-On Experience: Over 11 weeks, you’ll actively contribute to impactful projects, challenge and enhance processes, and gain firsthand insights into our daily operations.
• Mentorship: Receive mentorship and guidance from Carnival’s seasoned professionals, paving the way for your professional growth.
• Networking: Build valuable connections and friendships with fellow interns and Carnival Cruise Line employees.

Key Details:

• Hybrid Program: This internship is a hybrid program based in Miami, Florida. Students must be available for the entire duration of the program and willing to work a hybrid schedule, combining both in-office and remote work. This is a full-time opportunity, with interns working 40 hours per week. While hours may vary, interns can expect to work from 9 AM to 5 PM, Monday through Friday.
• Relocation Support: Carnival provides housing for interns who are relocating to Miami for the summer.
• Eligibility: Juniors, seniors, and graduate students are preferred for the program.
• Technical Requirements: Interns will be provided with a company-issued laptop and will need reliable internet when working remotely.

Application Information:

• Required Materials: Please submit a resume as part of your application. Applicants should stay on top of their tasks, including interview invites and follow-up emails, to progress through the hiring process.
• Application Deadline: Applications will remain open until November 1, 2024.
• Interview Process: Selected applicants will complete a HireVue recorded video interview and a virtual interview.
• Selection Notification: All interns will be selected by March 1, 2025.
• Onboarding: Interns will participate in a comprehensive onboarding process, including orientation sessions and pre-internship activities.

Department Name:

Office of Shared Services – Business Analytics

Department Summary:

The Office of Shared Services team is responsible for providing analytical support and process optimization for Carnival Cruise Line’s Ship Operations. Our department leverages data analysis, machine learning, and artificial intelligence to improve business processes and inform leadership decisions. We play a key role in identifying areas for improvement, enhancing operational efficiency, and driving innovation within the company by aligning business strategies with data-driven insights.

Internship Project Summary:

Project Title:

Data-Driven Process Optimization in Crew Travel, Sourcing, and Workforce Planning

Objective:

The intern will analyze business processes and utilize machine learning and AI technologies to identify trends, gaps, and opportunities in key operational areas such as crew travel, sourcing, and workforce planning. The intern will develop recommendations based on their findings, with the goal of driving efficiency, improving data capabilities, and optimizing workflows within the department.

Essential Functions:

• Collect, clean, and analyze data from various sources to identify trends and insights.
• Apply statistical techniques and models to support data-driven decision-making.
• Conduct industry research and track developments to provide insights into potential business improvements.
• Collaborate with business users to define system enhancements and ensure that proposed changes meet operational needs.
• Prepare fact-based feasibility analysis and presentations with recommendations for leadership.
• Develop visually appealing charts, graphs, and reports to communicate data findings effectively.

Specific Qualifications:

Skills:

Proficiency in data analysis tools (Python, Tableau, Snowflake, PowerBi), strong analytical and problem-solving skills, and excellent verbal and written communication abilities.

Preferred Experience:

Prior experience or coursework in business analysis, AI, machine learning, or data science is preferred. Familiarity with process improvement methodologies is a plus.

Assessment Criteria:
We are seeking candidates who demonstrate leadership potential, strong communication skills, relevant academic and work experience, and a passion for the cruise industry. Each department will have specific qualifications and requirements for their internship projects, so applicants should review the full job description thoroughly to ensure they meet these qualifications.

Diversity and Inclusion:
Carnival Cruise Line is committed to creating a diverse and inclusive environment. We encourage applications from all qualified individuals, regardless of background.

Your Path to Success:
Our internship program serves as a pathway to identify top talent who can seamlessly transition into a thriving career at Carnival Cruise Line or become part of our esteemed 18-month Rotational Leadership Programs. With the knowledge and professional insight you’ll gain during your internship, the possibilities are endless.

Embark on a journey of learning, growth, and endless possibilities!

Ready to take the helm of your career? Apply now and seize the opportunity to shape your future with Carnival Cruise Line. Don’t miss the boat!

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters!

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. 

https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf 

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf 
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf 
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf