IT Director, Data and Analytics

Who We Are

Frida is more than a brand built to support parents. We get parents. We know all about the often unbelievable realities of parenthood, because we’ve been in the trenches. Over the last 9 years, we’ve dedicated ourselves to developing the tools (and sometimes the tips, too) that help simplify parenting – and it all started with snot. Since the launch of our cult-favorite NoseFrida, The SnotSucker, we’ve innovated and launched over 100 products that provide quick and easy solutions to age-old parenting problems. We also launched Frida Mom in 2019, with products to help women with the transition through the fourth trimester into motherhood. Today, Frida holds over a 70% share of its main category, and our products can be found in over 50+ countries and in over 40,000 stores throughout the US – in every retail channel from mass-market, grocery, chain drug, and specialty stores. For 9 years, we’ve had parents’ backs as they navigate the parts of parenthood you don’t usually see on the ’gram with honest and raw messaging to provide the answers to questions they didn’t even know they had. And, we’re just getting started.

How You Will Make an Impact

Frida is looking for a seasoned Director to join our IT team. This is a key role within IT which is responsible to lead, implement and govern enterprise data driven initiatives. Prior experience with multiple technology stacks including NetSuite, WMS, Data Quality, Manufacturing vendor management, EDI, 3PL and other third-party data integrations, COTS applications integration, etc. Good understanding of cyber-security and ITIL process to ensure data compliance and risks. The ideal candidate should have strong working experience in a CPG industry with an Agile based approach. The IT Director will thrive in a dynamic, fast-paced, and entrepreneurial environment. This position requires high levels of expertise, aptitude, and enthusiasm in executing multiple crucial functions. Responsibilities to include: 

• Oversee internal and client facing applications data requirements, integrations, and application best practices. Evaluate them according to established goals. 
• Act as a technical liaison with different internal departments including Engineering, Finance, Sales, Quality Assurance, Procurement, Field Operations, and international suppliers.
• Lead and manage an IT team of 4-6 employees.
• Manage IT vendor relationship and directly oversee a pool of technical offshore resources.   
• Evaluate future changes, including system enhancements, process improvements, and reporting dashboards from data and integration perspective.
• Identify, implement, and integrate various application data schemas and data structures into simplified solutions. Classify quantitative and qualitative data requirements.
• Develop business trackers and metrics to report our progress towards corporate objectives.
• Train and develop assigned members of the implementation analyst team as needed.

What You Will Need

• Bachelor’s degree in technology, engineering, or computer science
• 10 + years of progressive experience. Preferably in a manufacturing or CPG industry
• 4+ years of experience with WMS, and/or related inventory management systems
• 4+ years of development experience in visualization tools such as Power-BI or Tableau
• 5+ years of experience with manufacturing ERP and vendor management software
• Strong understanding of data warehouse concepts, SQL, ETL, Data Lake, etc.
• Understanding of data governance and data security implications and implementation
• Experience with project management tools (Asana or JIRA)
• Conceptual understanding or experience with Microsoft Azure, Data Lake or integrating SAAS applications for entire enterprise
• Understanding about application compliance, risk metrics and risk management
• Strong project management skills, especially with project planning, vendor evaluations, and process improvement
• Possess a thorough knowledge and understanding of manufacturing and distribution processes and products.
• Excellent analytical skills with a strong working knowledge of problem solving, root cause analysis, and solution implementation

Who You Will Work With

Frida is an organization that values collaboration and community. As the IT Director, you will work closely with all departments and Executive leadership as needed. 

Our Ways of Working

Frida HQ is located in Miami, Florida and approved roles have the flexible option to work remotely both Mondays and Fridays with the benefit of connecting in person Tuesdays – Thursdays.

Why You Will Love Working at Frida

• Robust health benefits including:
• Comprehensive medical, vision, and dental plans
• Employer paid life insurance
• Supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability 
• FSA & HSA
• 401k matching up to 4% with immediate vesting
• Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater 
• Flexible paid pregnancy and parental leave
• Weekly wellness programming including manicures & pedicures, massages, and carwashes
• Dog friendly office – feel free to bring your best buddy with you to work! 
• Learning & development opportunities for professional and personal growth
• Company-wide events & outings- we know how to throw a party! Team engagement is at the epicenter of our culture, whether it’s getting together for our annual Fam Jam bash or giving back to our community through a day of service
• Exclusive employee product discounts

Frida provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected Veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying for this position, you acknowledge and understand that your information will be used as described in Frida’s Job Applicant Privacy Policy: https://frida.com/pages/fridababy-job-applicant-privacy-policy