IT Manager

A little bit about us…

Pion produces award-winning technology for the biggest retailers on the planet, connecting them with the youth market. Featured in The Sunday Times Tech Track 100 2020, a list of the fastest-growing private tech companies in Britain, we’re always innovating to offer new solutions that satisfy our consumers, drive ROI for our clients and create an empowering workplace for our employees.

Equity, Diversity & Inclusion at Pion

Because this part deserves a place at the top of the job ad… Here at Pion, we’re working hard to grow an inclusive, diverse and respectful group of people we’re proud of. Accountability plays a big role in our company values, and we’re totally honest, open and transparent about our ED&I efforts. This is why we’ve made our commitments and internal statistics visible for everyone to see here. Our ever-evolving culture is defined by our people, and it’s all part of #LifeAtPion.

Research shows that while men apply to jobs when they meet 60% of the requirements, women and those in underrepresented groups tend to only apply when they tick every box. We don’t think you should have to tick every box. We value your uniqueness, and it goes without saying that all applications are welcome, even if you don’t think you fit the criteria. 

If you need any adjustments to support you with your application, just drop us an email at [email protected]

Requirements

About the role

As a result of our incredible success and growth, we are looking for a brand new IT Manager to join our wider Engineering team! You’ll be speaking to people across all areas of the business, to ensure that everyone has access to the technology which allows them to bring brands such as Asos, Gymshark, Nike and more to our users! You will be responsible for managing and updating the IT estate, whilst helping to implement security recommendations/policies.

In terms of day to day responsibilities, you will be covering the following areas:

• Managing the entire end user estate (circa 300 users)
• Supporting day to day general IT issues from both a software and hardware perspective, as well as managing any escalated IT issues. This will require regular travel to our London office.
• Google workspace administration
• Asset management globally
• Act as the primary point of contact for the third-party IT provider, ensuring their services align with our IT strategy and security requirements
• Maintain and update IT documentation & policies, including user guides, troubleshooting steps, and internal processes.
• Collaborating and communicating with all areas of business. 
• Be responsible for on-boarding/off-boarding employees to all relevant systems/tech when starting and exiting the business
• Working with the Chief Technology Officer to manage and make recommendations regarding the IT budget

We’d really like to hear from you, if you have experience in the following:

• Working and providing IT support within a remote first company
• Scripting experience in either Python / Bash (endpoint management), which can be used to send push notifications for users
• Experience in speaking to end users of varying levels of seniority within the business, providing a positive and informative experience
• Good communication skills
• Strong prioritisation and organisational management
• Google Suite / Google Workspace
• Linux/Mac/Windows
• Mobile device management tools
• Jamf
• Crowdstrike 
• Canonical landscape

Benefits

Life at Pion

Let’s take a look at just a few things that make Pion an amazing place to work…

💰 Competitive salary

🌴 Unlimited holiday. We strongly believe in a healthy work life balance, so we don’t cap the number of paid time off days you take. By doing this, we hope to help promote a sustainable way to work while maintaining your health and wellbeing

🏆 Accredited ‘Great Place To Work’ company in three categories https://www.greatplacetowork.co.uk/workplace/item/3545/Student+Beans
👩🏽‍💻 Remote first working environment, meaning you’re not obligated to come into the office, you can choose the environment you think you excel best in

📅 Flexi-time, including Flexi Friday which gives you the opportunity to finish at 1.30pm

❤️ Focus on welfare, including gym memberships, wellness challenges, mental health first aider and health cash plan

🛍️ Incredible partnership discounts for the biggest brands in the world. Google, Apple, Ted Baker, GymShark, Domino’s and Uber to name a few!

🧠 Commitment to personal development and career growth. Think learning budgets, coaching workshops and progression plans

💻 £200 work from home set up allowance to put towards your home office

Want to know more? Check out our career site for everything you need to know about starting a career with Pion…

https://partner.studentbeans.com/about-us/careers/

Research shows that while men apply to jobs when they meet 60% of the requirements,

women and those in underrepresented groups tend to only apply when they tick every box. We don’t think you should have to tick every box. We value your uniqueness, and it goes without saying that all applications are welcome, even if you don’t think you fit the criteria.

If you need any adjustments to support you with your application, just drop us an email at [email protected].

Due to the high volume of applicants we can only respond to shortlisted applicants. By submitting your application, you agree that Pion may collect your personal data for recruiting, global organization planning, and related purposes. Our Applicant Privacy Notice explains what personal information and where we may process, our purposes for processing, and the rights you can exercise over Pions use of your personal information.

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