Machine Learning Intern

Job Summary:

JOB DESCRIPTION – Live Analytics Machine Learning Intern

Location: Phoenix, LA, remote USA

Division: Ticketmaster US

Line Manager: Senior Director Data Engineering (Client Analytics)

Contract Terms: Internship

THE TEAM

Ticketmaster’s Pricing & Distribution team is an industry leading product and service provider focused on unlocking the ability for our clients to sell their products to the right customers at the right time and channel in ways that maximize yield via data driven revenue and demand optimization.

THE JOB

We are seeking a Machine Learning Intern to join our team and gain hands-on experience in data integration and automation. In this role, you will have the opportunity to work on data integration projects and support our data team in sourcing and consolidating data from various internal sources. You will use your skills to create small processes that acquire, transform, and present data points for analytical decision making.

WHAT YOU WILL GAIN FROM THE INTERNSHIP (OPPORTUNITIES)

• Work with a team of experienced data professionals who are passionate about sharing their knowledge and helping you grow your skills.
• Gain a deeper understanding of data integration processes, techniques, and tools used in the industry.
• Work on real-world projects that have a direct impact on our business and customers.
• Learn how to use technologies and tools such as Databricks, Spark
• Develop your skills in programming and data manipulation and creating analytics model
• Gain valuable experience in data validation and verification, troubleshooting, and documentation.
• Collaborate with cross-functional teams and stakeholders to identify and address business needs.

WHAT YOU WILL BE DOING (RESPONSIBILITIES)

• Work closely with data engineers, data scientists and other stakeholders to identify ML needs and use cases.
• You will develop and create prescriptive, descriptive, and predictive ML models.
• Use Python to create a faster more capable AI.
• You will create various descriptive and prescriptive analytics models.
• Use ML flow to architecture to manage model lifecycle.
• Validate the model accuracy and improve performance using performance tuning
• Stay current with AI knowledge, trends, and regulations.
• Collect, organize, and present progress with team leadership and stakeholders.
   

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS/COMPETENCIES)

• Currently pursuing a degree in computer science, AI, or a related field.
• Familiarity with programming concepts and experience in Python
• Familiarity using version control systems like git.
• Knowledge in using ML libraries XGboost, SKlearn.
• Knowledge in prompt engineering and RAG architecture.
• Desire to create client centric data products
• Good analytical and problem-solving skills.
• Ability to work independently and in a team environment.
• Excellent communication and collaboration skills.

YOU (BEHAVIOURAL SKILLS/COMPETENCIES) 

Passionate and motivated.  Driven, with an entrepreneurial spirit.  Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 
 

TICKETMASTER VALUES

Rock Solid Reliability – I earn the trust of clients, co-workers and fans; I set clear expectations; I deliver high quality work on time and on task; I take the time to do things right

Winning Teamwork – I collaborate with others; I share information openly; I listen and take time to empathise and understand where others are coming from; I show recognition and appreciation for the contributions of others

Act with Integrity – I am proud of the way I represent myself and the company to others; I act with good intentions; I have direct, honest conversations while creating a safe work environment for open dialogue; I represent information and data accurately and completely

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

CULTURE

We’re fans who help fans everywhere get into the live events they love.  A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

We have a ‘Fan First’ mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the ‘Fan’ you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.

The expected compensation for this position in California is:
$25/hourly
**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.