Manager, Business Intelligence & Analytics – Canadian Business Banking

28 March 2024
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Deadline date:
£100000 - £150000 / year

Job Description




Requisition ID: 195461

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.


Manager, Business Intelligence and Analytics – Canadian Business Banking



This position supports development of Business Intelligence and Analytics in Canadian Business Banking ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.

Reporting to the Senior Manager, Business Intelligence and MIS you will work independently to identify, develop and implement strategies to achieve results. You will possess a high degree of judgement to effectively review and analyze initiatives, as well as to create directions for various projects.  

The role requires a high degree of collaboration across wide ranging groups: Global Banking & Markets (GBM); GBP; Finance, Wealth Management, Retail Small Business, and various Business Banking areas. You will work with various partners using influence and negotiation skills to ensure objectives are met.


Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

Supports the development and management of business intelligence/MIS/Analytics for Commercial Banking:

  • Develops business intelligence reports including Sales Team Scorecards, Sales activity and other Portfolio Management reports and solutions
  • Ensures reports are available to the business on a timely basis and are accurate
  • Provides reports encompassing all Business Bank business lines, sub-business lines and segments
  • Ensures Sales teams and Business Bank leadership teams have appropriate amount of drill down capability to measure and manage their portfolios/business    performance
  • Works with other reporting teams (e.g. Salesforce) to ensure business intelligence produced by different groups in the bank produce consistent results


Provides leading edge solutions to Business Banking stakeholders on Business Intelligence/MIS:

  • Implements reports in leading edge business intelligence tools (e.g. Tableau, Power BI)
  • Supports development of appropriate infrastructure for Business Banking teams to access reports on an on-demand basis (e.g. through Salesforce)
  • Enhances their knowledge and skills on business intelligence tools and infrastructure on an ongoing basis to provide Commercial Banking best in class Business Intelligence solutions
  • Ensures ongoing improvements in automation and process improvements to cut down cycle time for report generation and availability

Supports the development of analytics to enable sales effectiveness, portfolio management and business development:

  • Supports incumbent’s manager, Commercial Customer Experience and the Leadership team in annual development and/or refinement of Performance metrics for the sales teams across all Commercial Business lines
  • Provides in-depth analysis/insights on historical metrics and assists in development of new metrics
  • Ensures new metrics are incorporated into Performance reporting on a timely basis
  • Helps develop analytics to support key commercial bank initiatives (e.g. The Pulse, Operational reporting/analytics, portfolio management and business development initiatives etc.)

Collaborates with stakeholders in relation to delivery of Business intelligence:

  • Works collaboratively with data infrastructure teams within Commercial Analytics and GBM Analytics teams to ensure appropriate data infrastructure is in place to facilitate timely and accurate delivery of business intelligence reports
  • Works collaboratively on requests from field support teams to ensure field queries and feedback is actioned and incorporated in future MIS developments
  • Works proactively with development teams in Salesforce and other areas to improve infrastructure required to enhance efficiencies for end users and for the Analytics teams
  • Supports Commercial Customer Experience and Sales teams on ad-hoc analysis

Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. 

Champions a high-performance environment and contributes to an inclusive work environment. 
Educational Requirements:


•    Bachelor’s Degree in Computer Science, Finance, Economics or Statistics
•    MBA (Finance or Analytics) – preferred


•    3+ years experience in developing Business Intelligence solutions through Power BI and/or Tableau
•    Detailed experience in the following: Unix, Mainframe, SQL, SAS, other programming tools
•    Exposure or experience in programming, application development and/or data warehousing 
•    Experience accessing, compiling and analyzing large volumes of data into usable form required
•    Using SAS, SQL server database programming an asset
•    Experience with RDBMs, Cassandra, HDFS, and/or graph databases an asset
•    Experience with open-source languages such as Python, Django, Flask, JS, D3, Angular an asset


•    Advanced proficiency with Excel programming and Microsoft Access skills including queries, forms, reports and macros
•    Excellent verbal and written communication skills are required
•    Strong prioritizing, analytical, presentation, project management and planning skills
•    Effective strategic thinking, organizational know-how and influencing skills are critical for success
•    High degree of knowledge of Business products and profit drivers 
•    Strong technical skills in Math, Statistics, Computer Science or related fields
•    Excellent design and delivery capabilities
•    Ability to work non-standard hours as required





Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.