Manager, IT Engineering & Technical Services – Network Engineering

Job Description

Hourly Pay Range: $550 – $90. 68 – The hourly pay rate offered is determined by a candidate’s expertise and years of experience, among other factors.

Position Highlights: Position: Manager, IT Engineering – Network Engineering Location: Warrenville, IL Full Time Hours: Monday-Friday, 8:00am – 5:00pm Required Travel: local travel to other corporate offices may be required. Hybrid Position Job Summary: We are currently seeking a Technical Manager of IT Engineering – Network Engineering for Endeavor Health’s Information Technology (IT) Department. The Technical Manager of Network Engineering plays an integral role in designing, implementing, and maintaining Endeavor Health’s network infrastructure across all hospitals, corporate sites, and medical group locations. This position involves planning, leadership, technical expertise, and collaborating with various stakeholders to align technology solutions with business goals.

This role leads a team of engineers, manages vendor relationships, ensures high availability and security, and supports business goals through highly scalable and reliable connectivity solutions. This person is responsible for a division comprised of the following engineering groups and technical services: o Network Engineering o Network Security What you will do: Manages and drives the end-to-end activities for the Network Engineering Domain while developing and leading teams for high performance outcomes by providing support and guidance for solution implementation including planning, technical setup, building, testing, training, deployment, optimizing, and support.

Provides capability oversight activities such as capital (CapEx) and operating (OpEx) budgets, policy and procedure development and maintenance, talent management and acquisition, vendor contracting and management, sustaining relationships with operational stakeholders, governance activities, and other duties as assigned Assists in the development of and executes the capability strategy for Network Engineering for the system, including objectives, plans, roadmaps, and policies, so as to develop and deliver innovative technical solutions and systems in support of enterprise goals Manages the continued modernization and lifecycle management of the Endeavor Health’s Cisco Wired and Wireless Network infrastructures, inclusive of overall design, project management and implementation across all facilities as initiatives are identified. Executes continual analysis of network system needs throughout the Enterprise This is inclusive of requirements analysis, product evaluations and selection, vendor selection, design, implementation, product / platform lifecycle and on-going support. Planning, implementation, and establishment of operational and maintenance programs to deliver best-in-class next generation network infrastructure.

This includes optimizing all aspects of the network eco-system, including performance, resiliency, availability, resource utilization, monitoring and innovation. This person will drive implementation of standards and lifecycle processes working in concert with their network engineers and colleagues within IT Engineering and Technical Services Division. The management of a large and diverse, multi-site network platform and related security appliances, inclusive of Firewalls, Load Balancers, and advanced threat protection product suites.

Manages LANs, WANs, wireless networks, VPNs and overall data center and health system connectivity Ensure all network services meet or exceed defined service level agreements (SLAs) and key performance indicators (KPIs). Manages and drives the successful day-to-day operations of the network engineering staff by working with his/her direct reports in the management of network security, wireless technologies, and network design; tracks and reports network engineering metrics.

Reviews and identifies any necessary metrics to recommend improvements across the network including voice, data and video services. Team Management of Network Engineering Domain – Is accountable for the development of direct reports by helping them set and achieve goals for their career growth; fosters an inclusive environment that values differences and creates a sense of belonging and appreciation for team members. Lead, mentor, and grow a high-performing team of network engineers.

Foster a culture of collaboration, accountability, and technical excellence. Overall accountability for solution delivery for all systems/platforms within Network Engineering Works with their leadership on all project requests, inclusive of the scoping, funding, hardware/software selection and acquisition, financial management, prioritization, implementation, coordination and on-going support and maintenance Assists in the financial planning and management for network engineering , inclusive of CapEx (Capital) and OpEx (Operational) costs, for all hardware and software needs of the division, including three-year roadmap projections. Defines standard processes for the design, implementation, maintenance, and reporting of network engineering to drive continuous improvement and proactively manages critical incidents and problems.

Manages the relationships with all involved vendors, authors Request for Proposals (RFPs) and Service Level Agreements (SLAs) to ensure complete vendor understanding of the required deliverables, timeline, cost, quality, and documentation of the deliverables for RFPs, SOWs, and SLAs. Managing and coordinating all project phases and associated delivery of one or more solutions. The phases include: prototyping (PoC), design, integration, testing and implementation initiatives.

This position will focus on the delivery of new solutions as well as major enhancements to existing platforms/systems. Collaborating with application and operational counterparts to ensure advanced planning occurs to meet the needs of the Health System’s strategic objectives. Advising their leadership on the status of assigned areas and in setting the overall technical strategy.

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